Great! Awesome! Fabulous!

Liked: Our stay was absolutely awsome! Kris Asi made sure that I had a fabulous birthday. The valet guys helped us watch for our carriage ride and the limousine was an extra touch to our stay. The breakfast was wonderful, but the staff was just the best. My husband can't stop talking about how great everyone was. He said that he is going to tell everyone that the Renassance is THE place to stay in OKC. Thanks again for such great hospitality!

Bad

It was great

Liked: location, hospitality
Disliked: Parking

Exceptional

Liked: I was the perfect location for the event I attended at the paycom center.
Disliked: Check in time is a little late.

expensive for what I got.

Liked: location was close to the venue I was attending.
Disliked: mold growing from the electrical socket. my daughters ear buds went missing from the car after valet parking. the lamp shade had nasty stuff stuck to it. the wall paper was peeling and the decor was old and felt like someone was obsessed with ketchup and mustard. first room I was given was still occupied.

I enjoyed my dinner at...

Liked: The bartender was fantastic. The food was quite good. The lobby was nice.
Disliked: The mattress in the room was HORRIBLE! that is a mattress I would expect at a motel 6. I was extremely disappointed. Self parking was a bit away. Not expected.

Exceptional

Liked: Everything
Disliked: Nothing

Huge disappointment

Liked: location is good- the hotel is a little dated
Disliked: Very disappointing stay. We had booked a king room on the club floor, but when we arrived, we were told that no king rooms were available. They put us on the 8th floor. It took two attempts to get into the room. first, the keys didn?t work so back to the desk to get re keyed. That still didn?t work- so back down to the desk and were told the battery was dead in the door and they would send maintenance up to change it. We waited 20 minutes to get into the room only to find a couple of double beds. Back down stairs to cancel and go somewhere else, but they moved us again down to the 3rd floor which did have a king bed. We also opted for the valet parking($32.00 a night) thinking it would be kept in a safe and secured area. Not the case. Apparently, they park your car blocks away on a lot that has zero security. Our window was busted out and our car rifled through along with 9 other cars. Needless to say we had to cut our trip short

A short trip to be...

Liked: Very clean, well maintained, and professionally managed.
Disliked: Beds were uncomfortable, no fridge, no breakfast provided, and we were not informed that parking was paid only.

Exceptional