Wyndham Grand Fallsview Hotel

The staff was very friendly. Britanny was especially hospitable by offering us an upgraded room (since they weren't overly busy) and a bottle of wine to celebrate my husband's birthday. What a special added touch!

Liked: The room was great - heart shaped jacuzzi!
Disliked: Clarity on the original price for the room. I saw it advertized as $67 plus tax and thought the final total was $76. It was actually $76 plus tax which was a surprise. But they had given us an upgrade when we arrived so it certainly was worth $94. total.

The room was very comfortable with a couch and chair. Amenities were good. An enjoyable stay.

Liked: The walkway to the Casino.
Disliked: None.

Very good

Liked: Pleasant staff, clean.
Disliked: Quite impersonal, huge hotel. Make sure you leave plenty of time to go anywhere with the elevators!

Pleasant

Liked: Room was very comfortable, staff efficient and friendly. Afternoon reception was nice, location was good.
Disliked: The long lines to take elevators up or down at all times of the day. This was a huge detractor and reason to notbreturn. Parking too expensive for the situation.

Exceptional

Good

Bad

Disliked: They cancelled our reservation without notice.

Pleasant

Beautiful place to stay in...

Liked: Great location. Appreciated parking being half price as my husband is in a wheelchair chair
Disliked: Elevators we SO slow

Bad experience

Liked: The area was great, parking was far away, This is for Embassy Suites as my reserve got moved here since Wyndham moved my stay.
Disliked: I was treated very poorly, they expected me to pay a higher rate, I was still over charged and some of the staff were rude.

Excellent