Wyndham Grand Clearwater Beach

Disappointing

Liked: I enjoyed the food at the property, how close it was to the beach, and how clean the rooms were. I gave it 2 stars for cleanliness and location. The rest of my expirence here was extremely disappointing. This is my first time writing a review about anywhere ever.
Disliked: When we arrived for our 5 night stay we explained we wanted to pay cash for our visit. The staff immediately shut that idea down and said cash can only be paid at time of check out. Ok no big deal! They said they need a card on file for $100 a night deposit that would be refunded upon check out. Completely understandable! We doubled checked that only the $500 would come out of the card and we could pay for our room in cash and they confirmed. A few hours later, they charged my boyfriend’s card the price of the stay and the $500, leaving him in the negative. When we went to the front desk to figure things out they were apologetic and told us it would take up to 5 days to refund. We were very upset that we had no money for our entire vacation. Luckily, they gave us a $300 credit towards restaurants at the hotel, which I think was well deserved. At that time they decided to let us pay cash for the room so there were no other errors. Fortunately, my boyfriend spoke to the bank and disputed it so after a day or so we had access to our money back. The beach was overly crowded , they offer 2 “free” beach chairs during your stay, but then someone comes around with an ipad and asks for a tip. Of course I tipped them, but i’m already paying $35 a day for that amenity. Housekeeping did a good job but I regret tipping them because they took away our soap and did not replace it. They also did not replace our toilet paper. We kept up the do not disturb sign because we didn’t want our toiletries to be taken away again and did not want to bother the desk after our initial issue with being overcharged. Our toliet in a room also did not flush barely at all, but again we avoided the front desk. The pool was gorgeous but so crowded it was impossible to get in. Same with the hot tub. If you’re looking to be able to swim or use a hot tub I would absolutely book another hotel.

Exceptional

Exceptional

We hope to be back...

Liked: Beautiful property and upgraded our room
Disliked: The pool was insanely busy and we could only find a spot 1 afternoon so that was a big big bummer!

Passable

Exceptional

Amazing stay, highly recommend

Liked: Room was excellent. View of Pier 60 and the beach was stunning. Kids loved to sit on balcony and watch everything happening outside.We were given the 15th floor so we had a great view in all directions
Disliked: Nothing

Exceptional

PERFECT EVERY TIME!

Liked: Everything! It's beautiful, clean, smells great and the staff is top notch!!! We have been coming here for years!
Disliked: Nothing