Wyndham Grand Chicago Riverfront Guest Reviews
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|0.7 miles from Chicago centre|
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Stephanie, Colorado Springs, visiting Oriental Theatre Chicago Thu, 2 May 2013
Superior bellhops; fabulously clean; extreme comfort; soundproof; overall highly recommended.
Liked: Incredible and perfect location.
Disliked: Inconsistent information from one conceirge to the next.
Matt Thu, 11 October 2018
Amazing location and great River...
Liked: The room was amazing and location was perfect, very near the station for train to/from the airport (about an hour door to door) and also near to Grant Park which was great as we were running the marathon. Looking at reviews, we expected the lifts to be awful but we didn't have an issue at any time of our stay! Easy to walk to most of the sights and the CTA was easy to get to as well. Would definitely recommend this hotel, a fabulous stay.
Disliked: We booked a river view room and didn't get this until pointed out the mistake but this was quickly corrected and apologies given. We were given an amazing river view room on the corner. Also didn't like part of the view with Trump's hotel in our faces :)
Stacy Wed, 10 October 2018
Jackie Tue, 9 October 2018
Liked: The wonderful young woman on reception upgraded us to a larger room overlooking the river - what a fabulous view!! Location of the hotel is excellent for the riverfront, tours, shopping, eating. The hotel restaurant and bar are reasonably priced and there's a comfortable outside seating area. Beds were super comfy, bathroom had everything you would need and shower was easy to operate.
Steve Tue, 9 October 2018
We were disappointed for having...
Disliked: Noisy, poor parking, small room, restaurant closed far earlier than the advertised midnight on a Saturday evening
Man Sat, 6 October 2018
Disliked: The front disk area was over crowed with stuff yet only one person was working the other were rude and busy with I don't know what everything you ask for they keep referring you to that one person who is doing everything from checking in and out taking call finding your mail to answering calls the other are just running around not attentive to the customer. The location is great but the furniture the toiletry and specially the towels were old and run down
Ani Sat, 6 October 2018
Was great except for parking...
Liked: Love the area-close to all venue/landmark/restaurants
Disliked: Staff didn?t ask if I had stayed there or visited Chicago before- they could?ve given me some suggestions or informed me of their hotel amenities aside from just WiFi code. Parking-having to pay extra $67/night, don?t recall it being mentioned as part of my reservation/could?ve offered discounts to hotel guests Room had no microwave My room reservation stated city view , we got building rooftops of AC and fans
Anonymous Sat, 6 October 2018
It was a nice place...
Liked: Some of the hotel dated, but clean and comfortable.
Millram68 Fri, 5 October 2018
Best view and fun City...
Liked: View was amazing. Beds were super comfortable.
Disliked: Free Wifi was a little slow.
Ruben Thu, 4 October 2018
Liked: Great location.
Disliked: Our purchased room was not available. We had to stay in a handicap room. We were promised an upgrade that never happened. It was our 15th Anniversary. Cleaning crew left their supplies in our room one day. Upon check in the sink was dirty with used toothpaste. For a $250 a night room it was a slap in the face to have such poor service and disregard for customer service from management. They offered a $100 credit. On our first night when I went to the front desk to complain, the night desk agent started yelling at me and asking me what my problem was. It caused the manager to come out who just watched the exchange.
Karva Thu, 4 October 2018