Wyndham Garden Otsego-Minneapolis

Decent

Liked: Love the water park, friendly staff
Disliked: They are remodeling, the shower didn’t drain, staff cars were honking so early. Also it was cheaper to door dash food than to eat there. The pricing was crazy.

Fun Time.

Liked: Dislike: not enough towels for a bigger family or toilet paper. Price of hotel stay and breakfast not included in the price. Likes: waterpark, breakfast, staff.

Pleasant

Liked: It was good but I was over charged .

Exceptional

Good

Great for kiddos

Liked: The room was comfortable and the water Park had plenty to keep the kids busy. It had a snack bar inside as well. There’s an arcade, too. The whole place is convenient for traveling with little kids. If you live in the Twin Cities, it’s great for a staycation. Cons were it’s pretty loud, lots of kids stomping around, but that’s to be expected in a place that has a water park. Also, it was a little dingy/shabby in high traffic areas and looked a little beat up. Again, lots of kids running around so, for the price it was a great place to stay for a couple of nights.

Exceptional

Fun

Liked: Clean and big
Disliked: Nothing

SPENDY AND NOT STRESS FREE.

Liked: The waterpark was the main attraction for us this weekend, the food in the waterpark was good, but spendy which is normal. the room was decent size. waterpark was nice if you got there early, and I mean standing outside the waterpark down at 9 am and standing there for an hour just to make sure you got a table to put your stuff at or even a chair. if you placed trash in the hallway, it was normally cleaned up in a timely manner.
Disliked: waterpark could open at 9 instead of 10 or open at 10 and close at 10 instead of 9. also, I sent a request that I would like to check in between 3 and 4 because check in was at 4 and I didn't even get a response from the hotel but when I go to the hotel and 3:30 I believe I was able to check in, but a response would have been nice. also was only given 4 waterpark band even though I booked for 5 people, and they told me I would need to pay for the 5th band. I shouldn't have to purchase another band unless it is stated in your listing. also, the only email I received from the hotel was telling me that the pool may not be open during our stay. I replied to the email, and they didn't response either. also didn't say that breakfast was in additional charge when booking just says that it is available. Friday night early Saturday Moring at 3am the fire alarm was going off which was a false alarm., then it went off 2 more times before 8:30 am all of the alarms were false. so, my three children where all tired and cranky. Has 2 elevators but only had one operation during the 3 night I stayed except on Saturday they had both working. not a single clock in the room unless you looked at your phone or had the TV on.Lots of children running up and down the halls. I know my children did this, but it wasn't after 9:30pm. or before 7:30am Wi-Fi work sometimes, but every time I Left the hotel I had to resign in as a guest.