The room itself was adequate although not as nice as the other hotels we've stayed at for the same price. The pillow cases had old spots on them and although they were obviously laundered, the sheets had old stains on them as well. Since we didn't have time to go out to eat as we checked in late, we ate in the hotel restaurant. That was a wrong decision. The food was not very good for dinner or the breakfast the next morning. Overall I was disappointed, I decided to try Wyndham because we had never stayed at one before - I think I'll stick with the Marriott or Hilton from now on.

Very good

Liked: We liked to stay here! The room was very spacious, huge bed with extremely soft pillows. Breakfast was the best from all nearby hotels.
Disliked: Didn?t find anything

Good

Liked: Friendly staff
Disliked: There is no shuttle to the airport

Very poor

Liked: Location was convenient to my family event.
Disliked: There was a fire. The fire alarms& sprinklers did not work! Outside doors broken did not lock.

Nice and friendly staff but...

Liked: The friendliness of some of the staff and their helpfulness. I arrived early morning on an international flight and was dead tired. Hotel checkin was in the afternoon and there being a wedding happening I first could not get an early checkin. However, the manager, Hamdi Farah was not only delightfully pleasant but also very pro-actively helpful in getting me a room so I could rest. Thank you Hamdi. There is plenty of parking in this hotel and is just off the I66 so convenient exit and egress if traveling elsewhere. They got pools and a fitness room(which was out of order) plus vending machines on each floor
Disliked: The cons to this hotel which I believe is not due to the management but to ownership ~ There is a water fountain in the lobby area. DID NOT WORK ~ Laundry facilities on the 4th floor. Laundry washer did not work since the slot holder for coins was stuck ~ On the last night of my stay here, there was a fire which originated in one of the hotel's dryers in their laundry facilities. This happened around 12:30/1am on Sunday June 9. NONE OF THE FIRE ALARMS WORKED.. I, among others, was woken up by a firefighter banging on the door. We all were evacuated and spent about 3 hours outside before we were allowed inside. No casualties and much of the damage was to the dryer but there was smoke everywhere. It is ridiculous that a hotel should have non-functioning fire alarms. Some of us could have died in our sleep. ~ Airconditioning seems to have a mind of its own erratic behavior ~ Free breakfast buffet till 10am but the restaurant is closed until 5pm when it opens again and stays open till 10pm. This means if you need lunch or a drink, you are outta luck

Hotel fire no working fire...

Liked: Liked the location cleanliness
Disliked: The hotel caught on fire not a single fire alarm went off or the sprinklers, it was very scary I was traveling with my daughter granddaughter and elderly mom, my granddaughter is only 15 months. We had to evacuate the building in the middle of the night in our pjs and were displaced outside for hours it was chilly and started to rain. We finally went back in like 4am. It was very scary thing to have had happened. Unfortunately I?ll never stay here again. Or any hotel for a long time.

Good

I was very disappointed with...

Liked: Very minimal in variety
Disliked: 1. No ice the the ice maker 2. Bathroom faucet did not work on the cold water when taking a shower - could be easily scourched.

Exceptional

Exceptional