Wyndham Garden Madison Fitchburg

Our room was in building #2 and we had to take the elevator up to third floor and then we had to walk the cat walk and take the elevator to 2nd floor! Our pillows were very small. Hotel was clean.

Liked: Clean.
Disliked: Pillows were small. Very hard to get to the room - we took the elevator up to the third floor and then we had to go down to the second floor - we were in building #2.

Very poor

Liked: The breakfast was very mediocre. There weren't many options and the food was cold. There also was no decaf coffee available.
Disliked: Our room was extremely far from the main lobby. In fact it was in another adjacent building! It was so frustrating carrying heavy luggage for miles to our room! The room also smelled musty and there was hair in the tub. additionally, the lobby reeked of cigarettes . The front door clerk also left much to be desired in terms of friendliness. To top it all off, the parking lot had dumpsters overflowing with trash! There were even old stained mattresses in the lot!!!

Superb

Bad

Liked: Location
Disliked: A few things…staff was extremely loud laughing and yelling down the hall at 8am while working in rooms. Breakfast was supposed to be served until 9am. Went down at 8:52am and hot items were already taken down, not being replaced but taken down. Thank god for DoorDash. And finally, checked my bank statement when I got home and found the original Booking.com amount of $87 went up to $162. I knew we would get charged for our pooch but had read the charge would be $25. There is no “bar” and we did not order “room service” as there is none so not sure what the jump in price is all about. Kinda deceiving and definitely not worth $162 on a Monday night stay of about 12 hours and no breakfast. Will not return.

Good

Liked: Cleanses
Disliked: Breakfast was hour late.

Okay. Seemed like they catered...

Liked: Breakfast choices were okay. Room was spacious.
Disliked: Location was a bit difficult to find.

I enjoyed my night at...

Liked: The property was clean and up to date. It’s a very pretty hotel, and I also liked the pool area.
Disliked: The only thing I didn’t like was when we came down for breakfast a lot of the food was gone and the staff replenished some items at the very end after another guest said something. Otherwise the breakfast was good.

Very good

Very good

Superb