Wyndham Garden Baronne Plaza New Orleans Guest Reviews
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0.2 miles from New Orleans centre |
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Lisa, Shreveport, visiting Smoothie King Center Tue, 8 September 2015
Liked: Beds very comfortable.
Disliked: Air conditioning did not work properly and we were very hot in the room the whole time.
Johnny , Hattiesburg, MS, visiting Smoothie King Center Mon, 17 March 2014
Helpful staffing; hotel looks great ;good location; parking garage is small and like a dungeon.
Liked: Location; staff.
Disliked: Parking garage; small room.
Jonna Wed, 10 April 2024
Not a good look for...
Liked: It's hard to say since there were so many issues from the first moment we arrived until the moment we left. I'm surprised a Wyndham was this terrible, unorganized, and unclean. The hotel was actually beautiful, we just wish it was clean.
Disliked: Parking was a literal hole in the ground with only approximately twelve spots available in the entire hole. Not only was my card was compromised as soon as I used it at the hotel it was ran for the full amount plus deposit as a completed transaction immediately which was very different than what I'm used to with other hotels, then wanted another card to use for payment for parking and when I refused and offered cash since my card was compromised, they refused to give me a cash receipt until I left even though I asked numerous times for a receipt for the cash payment. This payment also had to be made separate from the room payment for some reason. Once they accepted my cash payment for parking and refused to give me a receipt, they called my room the next day and asked me to pay the full parking fee again, only to apologize later and say they "would make it right", but I'm not sure what they meant because all they began doing was avoiding eye contact with us from that point forward. There was no apology or accountability that I could see from my perception. The room had trash in the ice bucket from previous guests so when I showed them they took the bucket and said, "sorry about that", but didn't offer me a clean bucket for ice, so we got the ice we needed with our tiny water cup instead; the windows were all smudged and grubby like they hadn't been cleaned in weeks along with greasy grubby spots on the floor where the table legs met the floors as though the tables hadn't been moved to mop properly either. This makes me sad because we were really looking forward to a beautiful stay but in honesty, we couldn't wait to leave.
Roseman Mon, 8 April 2024
Great location. Parking worth the...
Liked: Location was perfect. Walking distance to the French Quarter but far enough away to not have to deal with the partiers
Disliked: There was no daily maid service. I had to get fresh towels myself at the front desk every day and request a maid service one of the days because our towels and trash piled up.
Verified Hotel Guest Sat, 6 April 2024
Liked: It was quiet.
Disliked: Our room was not clean. The paper coffee cups on the coffee maker in the room were clearly used. They had stains on the rim from where someone clearly sipped them from. Also the floor in the room was filthy.
Drachelle Wed, 3 April 2024
Liked: The location was near the places we wanted to visit.
Disliked: YES! The room wasn't clean, sheets were stained, shower was dirty, bed was red comfortable.
Ricardo Wed, 27 March 2024
Liked: It was only for one night
Disliked: I didnt like anything about this hotel. Our stay was horrible.
Horbert Wed, 27 March 2024
Pleasant
Wayne Tue, 26 March 2024
Liked: The location is great. It is near everywhere that we wanted to go.
Disliked: Bedding needs to all be replaced. Yellowing of sheets and comforter were not expected for the price of this hotel.
Verified Hotel Guest Thu, 21 March 2024
Liked: Location was . Housekeeping was friendly. Front desk was friendly.
Disliked: We could not check in until late. The cleanliness of the hotel was lacking . Floors of room were dirty.shower handle broken. I guess you get what you pay for. Disappointed for a Wyndham hotel
Bradley Thu, 21 March 2024
Very good
William Thu, 21 March 2024
Room was awkward with the...
Liked: There was no breakfast and we booked here because it was advertised to have a breakfast.
Disliked: The bathroom was too clumsy with the door function.. covid is over and we should NOT have to go to the desk for towels,Kleenex tp etc. We pay enough to have our rooms attended to on a daily basis. Even when we asked the cleaners on our floor, they sent us down 5 floors to the front desk for assistance.