Wyndham Garden Cross Lanes Charleston

It was horrible, very dirty...

Liked: The breakfast was good.
Disliked: The jacuzzi tub in the room didn't work. It was filthy! There were ants in the room. In the 2nd room there was a pair of men's underwear with pee stains in them, a sweatshirt & a pair of pants in the closet. Wr had to have someone from the front desk come & get them, he used a hanger to lift up the underwear with a coat hanger! There was also ants in that room. On the blanket there was pee stains & blood stains. The pool was closed for 2 days while they waited for someone to come test the water. We asked for a partial refund atleast & they said NO the manager wouldn't approve it.

Passable

Disappointed this time.

Liked: Convenient to family we were visiting and stores are close by. Breakfast pretty good.
Disliked: Room wasn’t clean well upon arrival. Many things wrong told desk staff and told no housekeeper til morning . They attempted to clean one room next AM but still had some housekeeping issues and beer left in fridge. Many dirty areas in suite. Ice makers on all floors broken had to get from bar.

Good

Passable

Exceptional

Good hotel!

Liked: Pleasant hotel. Room was spacious. Close to 64. Good with pets!

Not worth the money.

Liked: nothing worst Hotel I have stayed in.very old needs to be torn down or remodeled.
Disliked: Had to tell them the food was cold unit was not heating foodRoom had stains carpet couch vent in bathroom had dirt Hanging out of it. food in the microwave.asked to move rooms next room bathroom was dirty looked like toilet had not been cleaned.Furniture was old and beat up. the tv stopped working for 3 hours.

Bad