Name: Wyndham Garden Charlotte Airport Southeast
Address: 440 Griffith Rd, Charlotte, NC
Telephone: (888) 406-7656

Pleasant

Exceptional

Superb

Passable

Liked: Location to airport was convenient
Disliked: For the price paid, you would think the rooms would be clean before checking in. The toilet tissue was previously used and we were basically given one roll and one towel for a 3 night stay. Loud guests running through halls and playing loud music after hours. I work long hours and just wanted to come for a good nights rest but instead , you can hear everything going on in the next room and they don’t address noise issues .

this facility needs work

Liked: nothing
Disliked: room was dirty- roaches, mold, loud AC, immediately did my asthma started acting up

Good accommodations at great price!!!

Liked: Great value, in a good location, close to highway...

Passable

Very good

Liked: The location

Very poor

Disliked: Elevator out of order, fore alarm iat 7h30ish and had to pack everything going downstairs. Fire brigade arrived, and there was no issue. Either a guest was smoking or something like that. I had to go upstairs again with my luggage. BKFT caffè machine out of order at reception unfriendly staff. Curtains out of order and room not so clean.

DO NOT STAY HERE, EVER!

Disliked: First off, our room was not ready and we came in on 6/30 around 10/10:30p! We had to go from a King suite to a 2-Queen Bed suite. The excuse given to me was that they have been having pilots coming into town, unexpectedly, and the “higher ups” aren’t giving them enough time to clean the rooms between shifts! If this were the Ritz Carlton or the Hiltons, it would’ve been cleaned!!!!!!Just look! The pictures speak for themselves! I have tried for DAYS to speak to the Manager, “Mr. M,” by having the staff call him on his PERSONAL cell! She sent the pics below and yet, I’m being told that someone will get back to me! NO ONE HAS REACHED OUT YET! When I called Mr. M back, he told me that the number was his personal cell and that I should have patience?! The receptionist was the one who GAVE OUT CARDS WITH THIS MAN’S NAME & PERSONAL NUMBER ON IT! There’s no knob on the bedroom door! The mattress doesn’t even match the sized sofa bed! I HAVE 2 KIDS WITH SPECIAL NEEDS WHO NEEDED A CLEAN SPACE TO SLEEP ON! WHAT KIND OF FOOLERY IS THIS! There was a MARIJUANA BUD IN ONE OF THE BEDS!!!! What’s even sadder is when the receptionist showed these pics to the LEAD Housekeeper, she didn’t even see anything wrong!I’m supposed to be patient???? Where is my call back??!!! Where is my refund I was promised?!!! Where is the OWER?! DID MR. M EVEN INFORM HIM OF THE CONCERNS??!!!