Wyndham Garden Baronne Plaza New Orleans Guest Reviews
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0.2 miles from New Orleans centre |
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Lisa, Shreveport, visiting Smoothie King Center Tue, 8 September 2015
Liked: Beds very comfortable.
Disliked: Air conditioning did not work properly and we were very hot in the room the whole time.
Johnny , Hattiesburg, MS, visiting Smoothie King Center Mon, 17 March 2014
Helpful staffing; hotel looks great ;good location; parking garage is small and like a dungeon.
Liked: Location; staff.
Disliked: Parking garage; small room.
Janice Fri, 15 March 2024
Very good
Liked: The room \ bed was very comfortable. It would have been nice to have a dresser to unpack our clothes into, instead of living out of a suitcase for a week. Other than that it was great.
Disliked: It would have been nice to have a complimentary coffee or cold water in the lobby area. My husband is an early riser and would come down to the lobby to read his book in the early am and have to go in search of coffee, so as not to disturb me.
Tina Fri, 8 March 2024
Good
Liked: Friendly staff and great location
Disliked: No housekeeping
Grier Tue, 5 March 2024
It was ok..
Liked: The location was great, my wife and I didn't get a chance to eat at the restaurant downstairs...but the location was nice...
Disliked: The closed in part of the room, it made me feel like a vampire no windows for the Sun to come in, the comfort blanket looked like it had urine on it..and there were no other blankets..it was just a bad experience for the most part...
Jun Tue, 5 March 2024
Decent Rooms but Doors and...
Liked: Staff were friendly, room was neat
Disliked: The walls and doors are VERY thin, so we heard a lot that was going on in the halls and other rooms. There were drunk college students out in our hallway despite the 10 PM curfews. We called the hotel front desk our second night there but the issue wasn't addressed.
Terrance Mon, 26 February 2024
First room, light didn’t work,...
Liked: I love the location of the hotel.
Disliked: N/A
April Mon, 26 February 2024
Passable
Marcus Thu, 22 February 2024
Exceptional
Liked: The convenience/location of the hotel.
Disliked: Had no microwave in my room
Robert Sat, 17 February 2024
Only thing I like about...
Liked: The location!
Disliked: It smell like mold and mildew in the room. There was no service. No turn down service. Bags of garbage outside of people rooms. The lobby bathroom was disgusting and malodorous. There was no WiFi service that worked. Couldn’t do business work while staying here.
Sharrion Thu, 15 February 2024
Mgmt deplayed unfair treatment in...
Liked: Location was very convenient
Disliked: No one QC'd this room. There was no shower curtain & no one to provide one that evening. There was no overhead light bulb for one of the sides which was needed for lighting & to not distrub the other person. The air vent in the bathroom was super filthy. And the Mgr Jamise Cross, definitely does not treat all guest fair and the same. She was overheard providing a retired Military guest the discounted rate for their Military association.. The Retired guest asked and then explained "Military association" is/was not an option offered to request during registration. She then stated,.she would grant the military discount this one time. I also explained I was retired Military & the system does not & did not give me the option to reference my Military association. And she told me no. I asked a 2nd person that I saw later and she stated only the Mgr could provide the discount. I asked for her name to allow upper Mgmt to know she definitely does not treat all customers the same. This was my 2nd time staying at your location. The price is fair & the location is great. But Next year, I'll look for another location.
Britni Tue, 13 February 2024
Not worth the price for...
Liked: Great location to French Quarter and Canal street. Great location for the parades as I wasn’t trapped by them or had to wait to go to my hotel.
Disliked: Old hotel with nothing to look at but it’s clean. Only one elevator was working during our stay. The parking basement, not garage, is utterly disrespectful. It was 40/day on a first come first serve basis. The spaces are extremely tight, no turn around and a huge hill which is the same way in and out. Horrible if you have a large car. Also they close the gate from 12am-6am so you can’t drive out or in during that time. No restaurant or house keeping for Mardi Gras. Would not recommend unless you plan to be out every second of the day and don’t have a car.