Wyndham Garden at Niagara Falls Guest Reviews
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Jennifer, Canandaigua, visiting The Rapids Theatre
Liked: Rooms were clean and big. Loved the view.
Sara Tue, 12 August 2025
I wouldn't stay there again.
Liked: I liked the location, it is close to a restaurant and the Niagara Falls.
Disliked: The reception staff is not very friendly, the hotel looks dirty, the room dirty, the elevator and there was a feminine sanitary pad on the floor and no one cleaned it.The restaurant didn't offer contactless card payment; they have an outdated payment system.
Karen Tue, 12 August 2025
Disgusting and dissapponting :(((((
Liked: Nothing(( it was horrible
Disliked: This hotel really spoiled our whole impression of Niagara. So people please stay away from it. To start with, it was extremely dirty, we tried to spend as little time as we could in our room, there were stains all over the carpet, the windows were so dirty as if they have never been cleaned before, the bed also had stains, that is why we had to sleep on our towels as it was too disgusting to lay down on the sheets (all photos are attached). This list of disgusting and dirty parts of the hotel can go on, but the most important and sad factor was the staff, they were super unfriendly and somehow even rude, as if annoyed by everyone around(((( We really didn’t expect any of the above given that this is a representative of a huge and well known Network of hotels. And most important, Booking.com please think of a way how to verify from time to time the photos that are provided on the page of the hotels, as in this case the photos and reality have nothing in common (maybe they were taken long ago or photoshopped, as they do not reflect the real dirty and disgusting state of the rooms).
Peggy Tue, 12 August 2025
Passable
Liked: Staff very helpful. Food at breakfast good, staff also helpful.
Disliked: No grab bars in bathroom!!! Not in shower or by flush. Only full hadicap rooms for roll on wheelchair and a lot more $, why is beyond me. Unfortunately my sister can't do showers, so had to make do with birdbaths. Also, found out had to request for any room maintained, like bathroom cleaning, towels, etc. Found this out from other guest. Only 3 floors with ice machines.
Theresa Tue, 12 August 2025
Superb
Liked: Bed was comfortable. Staff was really nice. Close to food and Rainbow Bridge
Disliked: Plug ins did hold phone charger. Other plugs were behind the bed
Jasmine Tue, 12 August 2025
Superb
Prasad Tue, 12 August 2025
Good
Ahmed Tue, 12 August 2025
Exceptional
Connie Mon, 11 August 2025
The motel inside and out...
Liked: Location
Disliked: The entire place was filthy
Kirsten Mon, 11 August 2025
Location gut but the rest...
Disliked: Beds were done over almost on the floor when you sat down, The workers were uninterested with customers, rather eat there meals and private Tel. on the front desk, No interest to answer question.
Tifanny Mon, 11 August 2025
Exceptional