Location is good for many popular Boston destinations. In our case, City Winery for a show. Parking fee is $50/day which I noticed in passing several parking garages is about the going rate. Room was nice and warm, very comfortable. For some reason, the TV was unplugged!? In room coffee/tea available but only one of each variety. What if you have two people, like us, and they both want Earl Grey without having to wait for? When investigating places to stay, through ConcertHotels, the page that described this hotel did not specify that the pool was outdoors. Also, page said pet friendly. Almost brought him. Book in room said "Only service animals allowed. $100/day fee otherwise". Not exactly pet friendly. Didn't use restaurant or bar as all reviews I read mentioned the high price. Overall, I give it a 3 for poor communication through websites about amenities and their pet policy.

Liked: Convenient to where we were going.
Disliked: No indoor pool.

Liked: Great location; walked to everything I needed; great continental and full breakfast.
Disliked: Toilet paper holder too close to toilet.

Exceptional

Really crappy nights stay for...

Liked: The location is perfect for the medical procedures.
Disliked: The hot water took forever... The room was on the 5th floor. 524 I believe. Every hour or so there was a LOUD noise that seemed to come from an air conditioning unit And it woke both of us up all night long. Also they wouldn't honor my MTA card. The rug had a huge burn mark on the floor and that hits you in the face on the way in. The bed was not comfortable and the room was either freezing or hot. Ugh!

Superb

Passable

Liked: Very noisy neighbors both nights. Room was not cleaned after one night. Rather run down hotel. Location great.

Passable

Liked: Location is good.
Disliked: Faucet in our bathroom was broken. Doesn?t look like pictures from booking.com. We had an ?amazing? view on the wall of the next building.

Passable

Liked: Location
Disliked: We paid for an upgrade and it wasn?t not worth it. We had no refrigerator and the room smelled like wet dog. Every time we showered the curtain would not stay op and we ended up with a puddle on the floor. The paint was peeling in the bathroom and the sink would not drain well. We wanted to relax and wind down for a little bit by the pool at the table and we were told rudely that it closes at 9:00.

Very nice

Liked: Excellent location, front desk and valet staff was exceptional! Loved being on the 12th floor.
Disliked: In the bathroom, the shower curtain was falling off the walls, and the spigot in the bathtub was separated from the tub. One of the electrical outlets did not work.

Exceptional

Superb

Liked: Location
Disliked: Only cleaned the room every 3 days