Wyndham Bali Hai Villas

Exceptional

We had a great time...

Liked: We really did enjoy this property and walking around the grounds as well as other nearby areas. People at the facility were very nice. The grounds were kept up very well. The person giving us the time share presentation was very friendly and we actually enjoyed talking to him (he was from Hawaii) and he didn't fit the mold for a typical sales person. We asked for some fresh towels and waited a couple days then requested them again. They finally got delivered the second time. Birds in the area were amazing to watch. Very few cats. Free music at the clubhouse was very nice (free mai tai). Units/rooms were very large and kitchen had everything you would ever want or need.
Disliked: Oh my, where do I start? We were here 8 years ago and in the same building. Nothing has changed, except some appliance upgrades. Same furniture, same artwork on the walls etc. Like being frozen in time. I expected to see some type of upgrade to the units. The dumpsters (for your trash) were full and running over. The floor in our unit was extremely dirty. The light diffuser in the main bathroom was really dirty and had dead bugs stuck to it. Flies were coming in through one of the screens (we think in our main bedroom?). People above us (for a couple days) made a lot of noise and talked loudly on the patio at night. The concierge told us she would request the front desk send us a gift because we were on our honeymoon. Never received anything. Walk-in shower in guest bathroom had mold in the corner of the wall. Both bath tubs/showers need remodeling. Soap dispenser in main bathroom by sink never worked. This place needs a quality control review by someone from time to time to make sure they are being cleaned properly.

almost perfect. Would stay again...

Liked: our building was perfect. So pleased that it was not located in the middle of the property and that the balcony felt private and relaxing.
Disliked: Since there are no on-site restaurants, there should be at least one on-site food truck that is open for breakfast much earlier, and stay open for dinner later than 6pm. We were not aware that your on-site food trucks do not open until late mornings and close so early at 6pm; this significantly caused a wrinkle in our plans for a couple of the days. It is extremely inconvenient to be required to leave the property if you want breakfast before 8am, or want dinner after 6pm. Also, warning to others... They will try to talk you into attending the time-share presentation. Don't fall for it. The small print makes the 'incentive' very difficult to take advantage of!

First staying and will stay...

Liked: Very clean and well kept grounds.
Disliked: N/A

Exceptional

Exceptional

Very good

Liked: Location! The room was comfy and clean.
Disliked: The lack of information about the services offered.The staff were not helpful.

Very good

Possibly the last time we...

Liked: Bali Hai is one of the most convenient locations in Princeville.
Disliked: Amy room requests made in the booking.com communications was never received or acknowledged at the property. Our first assigned room hadn’t been cleaned yet, and this was after 10 pm and a long day of travel. The facilities have continued to deteriorate over the years and condos we stayed in 10 years ago are now showing their age with little to no upgrades.