Name: Worldmark Galena
Address: 5129 West Longhollow Road, Galena, IL
Telephone: (888) 406-7656

Great place, bring your breakfast!

Liked: Alll aspects great
Disliked: No breakfast or food available for morning

Exceptional

It was super close to...

Liked: Easy to get to and super friendly staff helped when it sounded like kids were jumping above us and felt like they were going to crash into our room. They called the room above us and took care of it right away.
Disliked: The surprise on top of your booking they needed another amount (card) to hold your $250-$275 incase you made damage to your room seemed a little extreme specially when I already spent a ton to book the place.

Exceptional

Love will def stay again

Liked: Bed comfy -size of room
Disliked: Didn’t offer coffee at check in

Good place overall

Liked: Room good, fireplace great, even with silly timer
Disliked: I stayed in a larger room the last time I was there so this room was a bit of a surprise. Highway noise was definitely noticeable

Very cozy and relaxing

Liked: We liked the in room amenities, as well as feeling like it was an AIRBNB.
Disliked: The room smelled like cigarettes when we first entered. The lack of vending/store was unfortunate.

Exceptional

See above!

Liked: Nice pool & hot tub.
Disliked: Bed was very hard! Booked 3 nights but checked out 1 day earlier with back/ neck pain. Couch & chair in living room was hard plastic & extremely uncomfortable! Woke up early on last day to go to pool/ hot tub. We in pool & observed maintenance man rummaging in garbage can ! He pulled out a plastic cup from garbage & dipped it in hot tub water to get sample to test water. We confronted him. Asked what he was doing??! Told him if wasn’t sanitary to do that. He only said “ he needed get water to test.” There were clean cups beside water container!! Told front desk staff & they literally had no verbal response!