Woodstock Way Hotel

Staff, friendliness and all the...

Liked: We enjoyed all the attention to detail, dimmers on the lights. Heated bathroom floor the items in fridge and snack time in afternoon. Everything was far more then what we expected.
Disliked: I can't think of anything to change, you can't change anything when everything is perfect.

Great stay, but 2 But’s

Liked: Great, but pay attention. There are 2 But’s. When you look at the website they show you the yellow wooden accommodation, the same on Booking.com only the yellow wooden rooms. So we felt in love and booked it!But 1 when we arrived they gave us a location in the black / grey accommodation, not as described by the website and Booking.com.We had to pay an extra 50 dollar for the yellow one. After discussing we got the yellow wooden location which was superb! Without the fee.But 2 at the reception they told us to pay an extra 39 dollars for drink (water coffee snacks) resort fee per day. Also not clearly communicated on their website and on booking.comSo 2 communication ButsGive 5 stars because the staff resolved it and the accommodation was superb!
Disliked: Great, but pay attention. There are 2 But’s. When you look at the website they show you the yellow wooden accommodation, the same on Booking.com only the yellow wooden rooms. So we felt in love and booked it!But 1 when we arrived they gave us a location in the black / grey accommodation, not as described by the website and Booking.com.We had to pay an extra 50 dollar for the yellow one. After discussing we got the yellow wooden location which was superb! Without the fee.But 2 at the reception they told us to pay an extra 39 dollars for drink (water coffee snacks) resort fee per day. Also not clearly communicated on their website and on booking.comSo 2 communication ButsGive 5 stars because the staff resolved it and the accommodation was superb!

Lovely

Liked: Everything I already noted
Disliked: N/A

Exceptional

Exceptional

Exceptional

Very cool.

Liked: So cool! Great ambience, delicious coffee, wonderful staff, peaceful and cozy out door space. Great decor. Fun touch was the record player and vintage albums.
Disliked: Wish I had a room overlooking the waterfall

Beautiful site but no service

Liked: Great location, good design, beautiful and quiet spot
Disliked: We stayed for 3 nights and never met a single service person - no towel replenishment, no information on how to request service or supplies, and no questions about whether we had what we needed. Rugs were stained and torn so we took pictures to ensure we were not charged for damage. Free coffee and tea were lukewarm and tasted awful. We loved the location and setting but were surprised to have no contact with staff.

Very good