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Overall Average Score:
Fair (2.6 out of 5)
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| 3.3 miles from Saint Charles centre |
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Luke Sat, 20 April 2024
Good
Lasina Sat, 20 April 2024
Passable
Liked: My room and the young lady Sharon that checked us in
Disliked: The Manager and day Stuff were very rude
Dan Mon, 1 April 2024
Pleasant
Clarke Sat, 30 March 2024
Exceptional
Teresa Wed, 20 March 2024
Good
Liked: Staff extremely nice
Disliked: I had a full size mattress on a queen frame. They said they didn't have any mattresses to replace it. Headboard fell off wall. And Marijuana may be legal but state law says in the privacy of your own home, not for me to smell it inside and out of the facility.
Shelly Tue, 19 March 2024
It was ok but probably...
Disliked: Everywhere inside and outside of the hotel the smell of marijuana was very strong. Having to put down a cash deposit, was not convenient. The office closed early and did not reopen until later in the morning, so if you needed to check out early you were kind of screwed to get your cash deposit back. The phone in the room did not work. And they need to put slip guards in the bathtubs as when the tub got wet it became very slick and would be very dangerous for someone older.
Nancy Tue, 5 March 2024
It was poor service. Had...
Liked: N
Disliked: Poor parking lot. For U-Haul truck plus tow flate bef
Ben Sat, 17 February 2024
Bad
Kelly Thu, 1 February 2024
Poor
Disliked: The $100 cash requirement at check in that I was unaware of
Wayne Mon, 29 January 2024
my stay as well as...
Liked: They charge $100 cash deposit but nobody told me about! They did a pre-authorization on my Visa card returned it then charged me for the room before I ever got there! They kept my hundred dollar cash deposit until 9:00 this morning even though I told them I would be ready to go at 6:30 or 7:00 this morning that would be when I would be leavingIt was like I was held hostage for my 100$ to be returned and on top if it all that was my extra spending money for my tripI know for a fact that deposit could have been put on my cardThey have my cash and other customers cash as well to take and do god knows what with it.That has to be illegal
Disliked: Staff,no amenities at all no coffee in rooms or lobbyNo ice,no extra towels no one at desk
