Name: WoodSpring Suites Seattle Redmond
Address: 7045 180th Avenue Northeast, Redmond, WA
Telephone: (888) 608-6346

Would definitely stay again!

Liked: Location was great, place was very clean and updated. Water pressure was good in shower. Area felt safe and was close enough to Marymoor park that we were able to walk to and from our concert. Staff was wonderful.
Disliked: Bed was a bit too firm, upstairs neighbors were stomping around all hours of night and morning

Bad

Liked: The vending machines.
Disliked: I didn’t like the rude and inattentive staff member who was a women. She tried to charge my card twice one time for 60 and then 40 then when i called to confront her she did not care and gave me a rude smart comment. She tried to say it was for one wash towel. There were dogs all up and down the place and the place had a bad smell that wanted to make you throw up 🤢. The beds were cheap and not comfortable. It was like a smoker house facility. This was one of the worst place i ever stayed at me and my son were so uncomfortable. Please do not stay here ever they need to shutdown immediately.

Bad

Liked: I would never use or book at this hotel. They are terrible and their customer service is the worst.
Disliked: They have terrible customer service. I traveled for 20 plus years and stayed in hundreds of hotels and have never had such poor customer service experience.

Passable

Very poor

Decent

Our stay was super. The...

Liked: Location to the soccer fields
Disliked: Wish there was a grab and go breakfast.

Good

Go somewhere else!

Liked: When you book a hotel you expect a staff member to be around for check in regardless of time, my mistake!When trying to check in they have a dinky little 500 number to dial. After listening to the phone ring in their lobby for 50 minutes I took my girlfriend to the Hampton.
Disliked: I would appreciate the refund, after not staying in the hotel why should I pay for a room? It’s 149 to click a link that’s non refundable!

t would have been fine...

Liked: It was pretty clean and quiet
Disliked: They overbooked that weekend. We needed two, two bed rooms for two nights. That is what we needed and that is what we paid for and reserved. When we got there, one of our rooms only had one bed. No Couch! None of us were to sleep together but that forced two of us to do so! I did ask them for a two BR but they were sold out of every type of room.The next day, they did give us another one BR so we did have four beds.