WoodSpring Suites Seattle Everett

Pleasant

It’s a mess because they...

Liked: Clean
Disliked: Charge 2times

Poor

Liked: Hallway smelled like old seafood. No ice maker on property. Someone left dog in room and dog barked for hours.

Bad

Liked: They refused service immediately and never refunded my money. The night time mangr immiatly profiled us,.
Disliked: Didn't like the fact that we didn't get to stay because we were profiled and booted, then too late get a different hotel.

The worst place I’ve ever...

Liked: Absolutely Nothing
Disliked: I stayed with my son. Strong smell of cannabis in the car park. People in reception trying to gain access without any ID. Someone else’s pubic hair in the bathroom and dirty towel (only 1 provided despite room booked for 2), sheets did not smell clean, what look like punch holes in the bathroom door, entire floor was sticky. Room noisy as backs straight on to a busy road. Didn't feel safe as a lone female and son despite locking the door. Barely slept and left as soon as possible in the morning. When booking.com charge $235.88 per night you expect some basic standards. If we hadn’t arrived late at night would have stayed elsewhere but thinking sleeping in the car would have been a better option. When leaving told front desk how dirty the room was and they said they would improve for our next stay - sorry but we are never coming back! They should have offered a refund. How booking.com can list this filthy property is beyond me.

Very good

Disappointing

Liked: The staff were friendly and as helpful as they could be, but the room was not in good shape.
Disliked: There was only a sheet on the bed, the bathroom looked like it hadn't been serviced, the toilet was exceptionally filthy and there were no bath towels or toilet paper. To me the experience screamed "private equity".

Exceptional

Disappointing

Liked: Descent size room with kitchen, refrigerator and stove.
Disliked: Large dogs on leashes lingering near the hotel entrance make it uncomfortable to walk in. The elevator has a strong, unpleasant odor—likely due to the dogs. Although the hotel is advertised as non-smoking, there’s a noticeable smell of cigarette smoke throughout the property. Additionally, guests are often seen sitting right by the elevator doors makes it awkward to use the elevators. Pictures of the hotel looks so deceiving