Extended Stay America Select Suites - Salt Lake City - West Valley City

I'll never stay here again

Liked: The fact that there was a mini kitchen in my room was nice. Besides the fact that my fridge was leaking water into the hallway.
Disliked: My first night staying here a very intoxicated man repeatedly kept trying to open my door at 3 am. There were a lot of people partying and drinking in the parking lot for 2 nights straight. (even front desk staff were outside partying with them). The staff is horrible they never answer the phones for anything & they have horribly nasty attitudes. I was there for 3 days and in the process of extending another day me & my 8 year old son were very rudely spoken to & disrespected by the tall skinny lady with dark brown hair at the front desk. & Because I nicely asked her if i did something wrong for her to be so rude she got more mad and completely refused to extend my room & kicked me out putting me & my child outside with all of our belongings, no vehicle & I have a physical disability , & my husband was at work. Honestly Save your money & don't stay here.

Poor

Liked: I booked on a site, paid then hotel said it was a hold and charged me again so I'm arguing with that.
Disliked: Kind of sketchy place.

Floor was dirty.

Disliked: Not a good area. Won’t be staying there again. Disappointed for the price

Bad

It was a place to...

Liked: The only thing I liked is that it was close to the Dutch Bros
Disliked: •The bed was super uncomfortable•The fan in the bathroom was obnoxiously noisy. To the point my husband and I showered with the bathroom light off and only used the lights from the room.•Lack of towels.•The floor in the room was dirty. When I went to dry my feet after I showered. They were already black.•The room was way overpriced for what it was

Very good

great good the sleep was...

Liked: f
Disliked: i found someones hair a couple of places in my bed

I would not choose to...

Liked: The attendant was very personable and tried to find me a room, but was unsuccessful. He even tried to call another location, and I really appreciated his efforts.
Disliked: It felt like a halfway house when I walked in after house. There were people in the foyer with no shoes on I believe having a medical emergency. There was a security guard in the foyer questioning whether I had a reservation and if I was supposed to be there. I said yes, sir I do have a reservation and he looked confused.When you arrive, you have to use the phone on the wall in order for someone to lift up the window and assist you. I was informed that they canceled my reservation although I called at 9 PM to inform them that I would’ve arrive after midnight. I didn’t receive any explanation and I had been driving from a funeral in Texas on my way home to Oregon. I was exhausted and I tried to do my best to contact them letting them know that I wouldn’t be out of the mountains until after midnight, and they said that that was all right, unfortunately that was not the case.

Bad