WoodSpring Suites Raleigh Northeast Wake Forest

Exceptional

Never again in this drug...

Disliked: The room I clicked on to see the room and what's was in it had a couch. The rooms do not have couches. I got that specific room for the couch purpose. The lady at the front desk was very rude. When I asked about the second key for the other guest she got rude and never gave one, but when another guest come in and had to be let in bc he didnt have a key she hot rude with him saying this is pathetic this is why you have keys. He said u didnt give me one and she opened the foor talking crap. When my guest come from work she got rude with him staying he needed a key and just ran her mouth to him. She almost didnt let him in. When I asked for another pillow she said they don't give them but yet I got charged for it. The hallway smelt like a dirty cat box and cat piss and dog crap. I was kept up all night due to the guest slamming the doors going in and out all night. This is a drug motel. I will never stay here again false advertisement and not adequate bedding for number of guest and the place smells like animals and weed.

Very good

Bad

Disliked: MANAGER AT FRONT DESK WAS VERY RUDE IT HAD A SMELL, LIKE MILDEW SHE SAID IT CAME FROM WHAT HOUSEKEEPING USED TO CLEAN THE CARPET IN THE HALLWAY. I GOT IN MY ROOM THE WATER WOULDN'T GO OUT OF THE BATHROOM SINK I WENT BACK TO THE FRONT DESK SHE GAVE ME A PLUNGER TO TRY TO FIX THAT PROBLEM SHE SAID SHE DIDN'T HAVE ANOTHER ROOM TO MOVE ME TO BECAUSE THEY WERE OVERBOOKED IT DIDN'T FIX THE PROBLEM. AS SOON AS I SEEN ROACHES, I CHECKED OUT SO FAST I TOLD HER WHY I WAS CHECKING OUT AND SHE SAID YES I KNOW WE'VE HAD THE EXTERMINATOR COME BUT I CAN'T DO ANYTHING ABOUT IT.....

Exceptional

Liked: Beds was hard. . Was not comfortable at all .very hard not soft at all. Pillows was hard as well. Other than that it was great price for the stay. I will stay again but I'll bring my own pillows and soft bed topper

Very good

Liked: Cost and location
Disliked: No chair in room

Passable

Disliked: The lock on the door batteries died and the receptionist tried to reset and bring new batteries It never worked. I was basically made to stay in all night. I had things to do Being that it was already late and No where else was available, I wanted to move to another room but housekeepers did not arrive so nothing was available I'm highly upset. If it wasn't for Akilka at the front desk And her Professionalism And calming attitude, I would have reported good to corporate. I deserve a free ordiscounted room my next visit for the inconvenience!!!

Awful, probably the worst hotel...

Liked: Nothing
Disliked: Very unhygenic, dirty rooms, avoid at all costs

Very good