WoodSpring Suites Portland Vancouver Guest Reviews
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Write a review
Irene Tue, 15 July 2025
Exceptional
Anonymous Fri, 11 July 2025
Office was closed when I...
Disliked: My arrival time for the reservation at 9:30pm confirmed the time was fine and didn't mention anything about the office being closed. What hotel classes the office when people are coming off the road late to get a room. No response from the hotel to refund the room cost.
Law Wed, 9 July 2025
Exceptional
Liked: Great be back again
Brett Tue, 8 July 2025
Bad
Anonymous Mon, 30 June 2025
Exceptional
Anonymous Wed, 25 June 2025
It was a good choice...
Liked: The room was clean.it had a mini stove top, microwave and a fridge. Very functual. Front desk staff were very nice. It is pet friendly.
Disliked: No breakfast.
Marcou Wed, 25 June 2025
Good
Oliver Wed, 18 June 2025
its close to freeway; may...
Liked: clean; good location
Disliked: not enough shampoo , towel & pillow for 4 of us.
Keena Sun, 15 June 2025
Poor
Liked: The staff were amazing. The front desk lady extended herself to assist my family, and I with my booking.
Disliked: My booking reservation was paid in full prior to arriving at the location. Unfortunately we were unable to enter room due to payment discrepancies with booking.com and hotel. It was a huge inconvenience for my family and I. We were in town for a kids basketball tournament. My son was unable to wash and change before game because we did not have access to room. It took a few hours to get the issue resolved. I am dedicated customer and have been for a few years. This was totally unacceptable.
Marin Wed, 11 June 2025
Bad
Liked: I tried to check in 3 rimes with my 3am request for check inn that was not denied on thia booking app. The first time the employee would not even be present at the desk i waited over 15 minutes. The second time at 4am i was told via speaker the employee would not be checking me in at that time. I explained mu request on booking app not being denied for 3am check in at which point he got upset and told me too bad that is the rules. Then i slept in my vehicle and woke up to check in as i needed to use a restroom around 11am and was denies check in again. Because I was in town for work amd my schedule was conflicted I had to arrange staying some where else.
Disliked: Staff is uninformed of booking details and very unprofessional with handling and communication with guests.