WoodSpring Suites Morrisville - Raleigh Durham Airport

Pleasant

Ok

Liked: No Breakfast
Disliked: Cleaner/ forks and spoons in the rooms

Disappointed

Liked: The Kiosk check in and out was terrible. The experience was difficult to understand and it was hard to hear the operator, especially when people were coming in and out. After I finally got my room key out of the kiosk, the key did not work. The person behind the rolling up wall basically didn’t like to be interrupted. Overall it was very frustrating experience. Even though the hotel was clean and the room was satisfactory. I was so disappointed by the kiosk experience, and will never use this hotel again.

Horrible!! Never again!!

Liked: I stay at this place every week. I have noticed over the past two months a steep downgrade in the accommodations. No remote for TV, no blanket,nonworking microwave, no soap. This past week left for work at 0630 returned to room at 4 o’clock. No signal on TV. Called front desk, sorry our maintenance person is gone and so is my manager. No I’m not packing all my stuff up to move down the hall!! No watching the Duke game that night!! Will not be returning there again!! Don’t advertise what your amenities are if you can’t even provide the basics!!

Exceptional

Bad

not for any sort of...

Liked: the front desk staff was rude, 0 amenities in the kitchettes.Which was why we stayed there. This hotel also doesn't have ice on property at all. The rooms smell and the pillows were paper thin. Just not what I expected for the price.

Passable

Liked: Facilities, Location and rate was good
Disliked: Iron was not available until office hours, which make my customer visit quite unconfortable.No frontdesk is available, I wasnt aware

It was doable, but I...

Liked: I found the room itself to be clean. The bed was fairly comfortable. The price was very reasonable at a little over $200 bucks for two nights.
Disliked: The hotel advertises a kitchenette, and while it’s a convenient amenity, you would expect the very basics of utensils, glasses, and dishes. No coffee maker, no dish soap, nothing.The bathroom was clean but had no hair dryer, soaps, etc. Only two bath towels, hand towels, and wash clothes. Exchange of towels only at the front desk after returning the those that were used and soiled. There was NO housekeeping services and told it’s offered every two weeks. No luggage stand but furnished two aluminum and vinyl chairs. A room safe would have been nice amenity also. The strong odor of smoking marijuana and pungent cooking permeated throughout the halls, corridors, and room vents. The hotel clearly housed long term, extended stay occupants. No 24 hour front desk service which closed down about 8:00 pm. On our first night, the satellite TV went out for the entire hotel at about 11:00 pm until late morning. If traveling on a budget it’s ok, but absolutely no frills!