WoodSpring Suites Merrillville

Ehhh

Liked: Nothing
Disliked: Dirty room, have to return own towels, never comes to clean your room, kitchen set up but have to pay extra for kitchen items. Bathroom always smelled like cigarettes even in a no smoking room. Pets stay here. Guest have them outside without a leash.

Bad

Big family traveling for a...

Liked: Location was very nice
Disliked: Workers did not try to accommodate us as paying customer's. Rooms was not cleaned . Could not get clean towels and no toiletries. Ended up going to locals stores to get what we needed.

Bad

Liked: Nothing was the worst experience I've ever had staying here.
Disliked: The rude staff room wasn't clean couldn't get clean towels and extra toilet paper and the toilet overflowed

Exceptional

Liked: Management was wonderful

Exceptional

Bad

Liked: Nothing
Disliked: Hotel

Disappointed

Liked: The facility was clean
Disliked: It had an odd smell, the blanket was where the top sheet was supposed to go and semen and hair was dried on the sheets and the front desk would not send anyone to change it

I should've slept in my...

Liked: Not much of anything...A/C worked at least
Disliked: Armchair looked like it was pulled out of a Goodwill dumpster. Toilet wouldn't flush, even with turning the water on and off. I had to fill the tank with a trash can full of water to get it to flush. The TV remote was broken and wouldn't even hold a battery in it.Blinds were broken and couldn't be opened or shut, they were just stuck in the middle. The wi-fi didn't work at all, I had to use my mobile Hotspot instead. Staff wasn't friendly at all to me or anybody else. No tissues in the bathroom (not a real deal breaker, just shows how little this hotel thinks about its guests.)The entire hotel smelled like it was a smoking-only hotel until about a year ago then suddenly became non-smoking....