WoodSpring Suites Merrillville

Good

The room was filthy, the...

Liked: Nothing!
Disliked: The room was filthy, the furniture was broken, and there was the smell of cannabis in the halls. Plus, once I saw the condition of the room, I could not reach any hotel staff to check out. I planned to stay for nine nights from 4-11 to 4-20. I checked in at 9:30 p.m. on 4-11 and checked out at 9:00 a.m. on 4- 12.

Superb

Bad

Liked: Do not know am I reservation for 4 days when I got there they said they had called me and canceled it but they overbooked

Poor

Liked: It was clean and smelt good
Disliked: My room was cold and my heater didn’t work in my room. My tv didn’t work and they only gave me one face towel when it was two guests for one room.

Very poor

Superb

I was not able to...

Liked: Unfortunately, I only like how the building looks & the security cameras.
Disliked: I went to the hotel and I couldn’t get in the building because the doors were locked. Although I can’t get a refund can I at least stay for 1 night as I paid for?

Bad