hmmm

Liked: parking
Disliked: bed is on springs..hot water not hot

Very disappointed!

Disliked: r work & always end up catching a night to sleep for a few hours before we hit the road again! We reserved a room hours before (around 7 pm), Saturday night & didn?t end up getting to the hotel until 2 am! We have NEVER had an issue ?checking in? to ANY Hotel, so we were shocked when we arrived to WoodSpring Suites, in Manassas, VA! First, we literally waited over 30 minutes at the front desk to even be acknowledged and/or welcomed! NO ONE was at the desk, the lights were off & the office was ?locked up,? with no one in sight! After calling the hotel, directly and then, calling the other numbers posted on the lobby, we finally got through to a lady, that answered the hotel phone & we told her we were here to check in! She sluggishly, responds, Ok, & then hangs up & we wait another 15-20 minutes on an employee to arrive to help us!! Then, the male employee tells us that our reservation was for the previous night, & that they do not have the room I booked, online! They stated that we had to ?re-book? something else & all they had was 1 smoking room for $20 MORE than what I originally paid, upon booking! We will not even think about staying at one of these locations, ever because of this! I?m sorry, but we have never been denied a room, in ANY hotel, that we booked/reserved online !!! Overall, we were not satisfied with this hotel at all! Very unprofessional employees & definitely never considering this chain!!

Superb

Pleasant

Liked: Size of room was ok
Disliked: Didn't like the room layout or available amenities

Exceptional

Liked: I've stayed here a few times last year, so this place is my go to.

Very good

Exceptional

Exceptional

Great place to live

Liked: Wish there's away to live here