WoodSpring Suites Kansas City Mission

Liked: Staff was wonderful and the room was great.

Bad

Looks better than the experience...

Liked: It was near the places we needed to get to.
Disliked: The floors of the room were very dirty. There was black smudging around and in between the cracks of the floor panels. The kitchen vent was horribly dirty and neglected. I cannot imagine cooking there. The front desk lady in training was wonderful—— the person training her was less than friendly. The trainer was on her personal cell phone a LOT. She never smiled. Not once. Check the cameras. It’s there. The vending machine did not work. It took your money but didn’t give you the food. The male night attendant was very nice and helpful with this.

Best option with low budget.

Liked: The staff.
Disliked: The smells in the hallways.

Bad

Liked: Nothing
Disliked: Very dirty and an extra $100 deposit to experience the filthiness.

Bad

Liked: Location of building.
Disliked: Room was dirty, shower head was held up by zip ties, it had a dirty hair smell in the room.

Bad

Liked: Very bad hotel, unclean and very thin pillows, uncomfortable bed and makes noises, no coffee is available even though there is a kitchen without any tools, the floor is not clean and the receptionist is uncooperative and refused to give an extra pillow and there are cockroaches in the room
Disliked: Very bad hotel, unclean and very thin pillows, uncomfortable bed and makes noises, no coffee is available even though there is a kitchen without any tools, the floor is not clean and the receptionist is uncooperative and refused to give an extra pillow and there are cockroaches in the room

Passable

Exceptional

Very good