WoodSpring Suites Jacksonville Baymeadows

Totally disaster!!!

Liked: None
Disliked: Everything the experience was a disaster!! Wait 45 minutes to be able to have a key to be check inside the staff was outside the property and they ask me to give me a refund and look for another place after 30 minutes try to bang hard to hit attention as the phone for assistance did not work!! Besides the room was dirty!! It was late on I was able to Finnish travel for 8 hrs with my parents as they old in age.. totally not respectful

Very good

The smell in the reception...

Disliked: The rancid smell as soon as one walks into the reception is not welcoming at all. The elevator signs inside is not straight. Makes one think, what else is not maintained

Passable

Liked: They amenities that came with the room was nice, like the size of fridge, stovetop ,microwave and closet space.
Disliked: There was no coffee maker for the room. Also the room had a really strong uncomfortable bleach smell. Had a real bad headache from it. Had to go buy air freshers. Also the bed had hair in it. Like between the sheets and blankets. Had too sleep on top of the thin cover. Brighter lamp in the room. Or maybe I didn't see the other light switch.

Pleasant

Liked: The location of hotel
Disliked: The outside needs to be more clean guest drop trash and hang outside of the hotel. Needs to be pressured wash to look more appealing on the outside

Very good

Liked: It was very clean
Disliked: The front clerk was rude for no reason. We couldn't sleep due to room next to us they kept beating on the walls. Breakfast wasn't out. When I went down to checkout the shied at the front desk was down. Heard people talking loudly behind it. Me & other customers was standing there for a about 10mins before leaving.

Exceptional

Exceptional

Disappointing

Liked: Location
Disliked: The first room that we got had roaches and then they moved me to another room and everyday the hallways smelled heavily of marijuana, the 10 days I was there was no room service and had to clean ourselves.The pillows were very uncomfortable and the stove was broken and had missing knobs.When we would enter the shower the shower floor felt very unstable and unsafe.