WoodSpring Suites Indianapolis Castleton

Wonderful

Liked: Clean and great location. Staff was excellent

The staff were friendly, however,...

Liked: The first room we were assigned was not clean. There was a large pile that needed to be sweeped up, which was visble when we first walked into the room. The sink was also dirty, and the room had an unpleasant smell to it.
Disliked: It was not in the best of conditions. Cleaning could have been a lot better. The smell was also not pleasant and there were some cosmetic things that could have been repaired/fixed up.

Very good

Liked: Checking was easy. The front desk lady was nice. The room was clean and the bed was comfortable..The price was great. Lots of great food options nearby..
Disliked: The towels were very thin and we didn't know that standard complimentary items weren't offered. The pillows were not comfortable at all and the windows didn't have a blackout curtain so the lighy came in early in the morning, that's not what we wanted We also thought it was unusual to have everyone staying in the room have their ID photocopied.

Very good

It was fine for my...

Liked: There was no breakfast offered.
Disliked: Changing linen and bath towels - not done

Not happy

Liked: Staff was accommodating the room is clean carpets and hallway look a little rough
Disliked: On the worst beds I've ever slept in feel like you're sleeping on a bunch of potatoes had free coffee in the morning but it wasn't worth drinking

Overall it was a fine...

Liked: I liked that the property had a washer and dryer and was a good location to shops. I also enjoyed the adjustable ac.
Disliked: Walls were very thin and I heard a lot of my neighbors. I work early so it was hard to fall asleep. Room was a little stuffy. I was the most disappointed in the kitchenette. I chose to stay here so I could cook if needed and brought my food with me but was dissapointed there was nothing to cook with.

Pleasant

somehow my booking was cancelled...