WoodSpring Suites Houston Westchase

Horrible

Liked: This hotel was extremely unpleasant. The smell throughout the building was awful. Our room was dirty, had a terrible odor, and felt generally unclean. The bathroom door wouldn’t even close properly, and the toilet seat was just loosely placed on top, it would fall off as soon as you touched it. Absolutely unacceptable. We also didn’t realize it was an extended stay hotel when we booked. People were cooking fish in their rooms, which made the entire second floor reek. Definitely not staying here again.
Disliked: NOTHING. It was horrible..

Treated unfairly

Liked: Nothing they were rude
Disliked: They acted like my reservation matter and disregarded me and my family

Not staying there ever..

Liked: My room was sold to someone else before I could arrive to the hotel and they had to many homeless people hanging around the parking lot.

Unfriendly staff, dirty rooms and...

Liked: Nothing
Disliked: Everything about this property was horrible

Very good

I will never stay again...

Liked: Staff was very nice
Disliked: It smelled horrible, dogs urine in elevator, elevator light was broke very scary going up to 3rd floor… People roaming all times of night looked homeless.

Horrible

Disliked: Let’s start by saying it started off okay until the manager Boris gained interest in me , once he gained interest , and wasnt getting any interest back the harassing started . I was able to miss 1-2 days of payment at first , he was paying for my room some nights , buying me food and so forth . Once it was obvious I wasn’t going to move passed that the random harassing begin , April called me & tried to record our call , James called me to say someone filed a complaint on me for false accusations about Boris beening upset due to no sexual exchange which is pretty obvious . He asked me several times to come to his room , which I have text messages to prove which I provided to my case with corporate . He allowed me to smoke in my room , told me to do what everyone else does to keep the alarm off . Just a lot of things , to randomly change and lock me out the room for one Payment randomly . Please be mindful when staying here , my sink has been leaking for a month . The police raided the room next to mine one night , someone started a fire here , someone jumped from the 3rd floor . Dogs in majority of the rooms , smells like pee everywhere, roaches randomly. But more importantly feeling like if I had sex , no issues whatsoever ! Boris is a pastor so he will come off inviting but that’s just an act to see if you’re willing to join him in his room or yours . When he goes to Mississippi every weekend , the staff go on a power trip . They all live on the property , but treat people like they’re above , they all work to live here basically .. so a lot of time to be messy on their hands . I had to file a police report as well as a complaint with the company which I provided the police report to corporate they have been emailing and communicating with me about this matter due to the text messages between myself and Boris I provided , Messed with the wrong educated black girl .

I would definitely come back!

Liked: The staff were so kind and helpful! The location was convenient being by a big road and Chinatown being so close by was very fun. I love that they had a kitchen and fridge
Disliked: The beds weren’t the comfiest and did not like seeing people loitering around the building.

Very poor

Liked: Nothing
Disliked: Everything.Room was dirty, cocroaches, furniture broken, smells, chichen stowe not working.