WoodSpring Suites Houston Baytown

Horrible

Liked: Nothing a dang thing, the sheets were dirty and the bathroom was dirty
Disliked: Everything

Poor

Liked: The a/c worked really well
Disliked: Lots and lots of cockroaches

It was traumatizing and horrible

Liked: Nothing at all
Disliked: The front desk fat guy was rude and the manager was even more rude. I stayed one night checked in at 9pm and as soon as we parked there was loud music people drinking and fighting outside we get to our room on the first floor. The TV didn’t work. The AC didn’t work. It smelled to top it off. The people that were drunk and fighting were right outside my window being loud we asked to move so they moved us up to the third floor a few hours later when I was laying down, we heard more arguing and yelling then we heard three pops, turned out to be gunshots. I called the front desk told him the situation and I told him I wanted to check out and maybe get a refund. He said no just stay in your room lock the door. He said he was even locked in the room cops show up. I called the front desk back and I asked him if he can ask a cop to escort met out because I was scared. He said he would didn’t hear back from him then I saw cops on the hallway. I open the door and I asked one if he could escort me out because I was scared, he said to stay in the room because it was a crime scene as he was putting yellow numbers on the ground where the bullets were it all happened right in front of my door. I was so traumatized so scared. I put the refrigerator in front of the door. I couldn’t sleep all night eventually I ended up falling asleep about nine or 10 AM. Check out was at 12 PM I overslept a little since I couldn’t sleep all night. I ended up checking out at 12:10 and your assistant manager. A black lady said she was gonna call the cops if I didn’t check out as I was already leaving she was giving me attitude while I was outside putting my stuff in the car pretty much followed me outside to threaten me. It was a horrible experience I am traumatized. I hope the place gets shut down. I don’t recommend that stay for anyone not even my worst enemy.

Passable

Very good

Liked: Had a good night's sleep.
Disliked: Well the only thing I didn't like to have some kids running around and I was jumping a lot but everything else was good

Scary place but beautiful building.

Liked: It was a nice property tell we saw someone get robbed and beat with a gun
Disliked: The fact that the police had to question us because someone was bleeding all over the front property from getting beat and robbed by a gun

Bad

Liked: nothing!
Disliked: everything!! the room was dirty dog hair on the pillow no toilet paper the floors were dirty

Exceptional

Has roaches and the toilet

Liked: The area
Disliked: The roaches