WoodSpring Suites Dallas Rockwall Guest Reviews
Write a review
1.9 miles from Rockwall centre |
Write a review
Torres Thu, 9 May 2024
Horrible the smell all over...
Liked: Location was in a perfect spot
Disliked: Customer service was bad room was not available for my other family members that had a reservation with me.
Joshua Mon, 29 April 2024
Exceptional
Yolanda Mon, 29 April 2024
Horrible, Night Shift receptionist couldn’t...
Liked: Nothing
Disliked: The staff
Cody Fri, 29 March 2024
Absolute terrible stay. Run away...
Liked: The hotel is an extended stay hotel. It doesn’t state that anywhere and upon arrival from checking in there was a lot lizard waiting by the door. I immediately walked into the hotel to find out I made it 3 minutes before they wouldn’t check me in anymore since check ins are done at 10pm. I went to the room and there was a full sized fridge that was supposed to be white and was yellow. No extra blankets or anything. I went to take a shower that morning to find I had nothing to shower with after getting in already. Overall the place was a dump. Lastly the hallways and elevator smelled disgusting. I wanted to turn around so bad and leave, but I had already paid. Run far away if you see this place. Extremely misleading
Disliked: The hotel is an extended stay hotel. It doesn’t state that anywhere and upon arrival from checking in there was a lot lizard waiting by the door. I immediately walked into the hotel to find out I made it 3 minutes before they wouldn’t check me in anymore since check ins are done at 10pm. I went to the room and there was a full sized fridge that was supposed to be white and was yellow. No extra blankets or anything. I went to take a shower that morning to find I had nothing to shower with after getting in already. Overall the place was a dump. Lastly the hallways and elevator smelled disgusting. I wanted to turn around so bad and leave, but I had already paid. Run far away if you see this place. Extremely misleading
Roderick Tue, 26 March 2024
Poor
Liked: The customer service was great.
Disliked: I was given a room on the 4th floor (that's ok no issue). The hotel smelled bad. Didn't smell clean in the hallway. I couldn't stay because of the smell.The room was clean with the exception of the side of the refrigerator.
Ashley Sat, 23 March 2024
Not the scariest
Liked: It's OK for the price. Area is nice but the hotel definitely brings down the property value.
Disliked: The main woman in charge of the front desk is an absolute terror and harrases her customers constantly. Lots of things are broken and clean sheets cost extra. Also, don't mind the constant trail of dog pee and sounds emitting from the hallways.
Leslie Mon, 18 March 2024
Decent, very dirty
Liked: It had breakfast and fresh waffles
Disliked: Very dirty, the beds and pillows were deeply stained, barely any lighting in the rooms, multiple appliances did not work.
Nabil Thu, 14 March 2024
Bad
Liked: Bad
Disliked: Bad
Brian Wed, 21 February 2024
Good
Yajaira Fri, 16 February 2024
Exceptional