WoodSpring Suites Cincinnati Fairfield

Wouldnt stay here again if...

Liked: Well it said breakfast in the morning but there was no breakfast or even staff at the window when I left. The room smelled sour and stagnant. The TV took awhile to turn on and all the wall outlets were loose. My phone charger kept coming unplugged. The bed was like sleeping on a bunch of sticks because you could feel every spring. There was only sheets on the bed and you had to go down and ask for blankets. I slept on top of the sheets because I just didn't trust it. $100 is too much to be charging a night for this place. It should be more like $30 because it's prob infested with bed bugs.
Disliked: Sorry I got the 2 questions mixed up but the only thing I can say good was the night staff was very nice.

Exceptional

Worst place I ever stayed

Liked: This hotel was like a jail cell . Customer service sucked would not recommend anyone staying atbthis hotel.
Disliked: Everything was all bad still working on getting a refund

Good

Bad

Uncomfortable, don’t recommend for a...

Liked: Not really anything
Disliked: My room wasn’t clean, exposed wires, and no shower curtain in my room

Exceptional

Liked: Everything!!! Great staff
Disliked: Nothing

Did not get to get...

Liked: Did not answer at desk or call or curesey phone set out side dial several times and never got to go to my room I am very upset and will not never go there again .
Disliked: Did not answer the phone did not get my room office desk lock up sign said repairs to call on phone on wall dial 500 I did and also set for over a hr to and never got a hold of any one very upset .an I should not be billed for that .

Bad

Liked: We didn't stay. The front desk couldn't give us a key. And said rooms had roaches