WoodSpring Suites Chicago Midway

Did not like staying here!

Liked: Absolutely nothing
Disliked: It was not clean.

Exceptional

I wouldn’t recommend anyone to...

Liked: There wasn’t much to like about the property. I can’t think of a single thing I liked
Disliked: When I got there, I wanted 30 minutes before an attendant came to check me in. When I got to my room, I was immediately hit with a wet and damp smell. The bathroom sink had red stains all over the the countertop, the sink had pubic hairs in it, the toilet seat was only connected with 1 screw. After about 5 minutes I went back to the lobby to see if I could get another room, I was told they were sold out and then offered a refund. Before I could say yes or no to the refund I was given the option for the maid to come back. When she got there, she told me that the stains don’t come out and that because it was a Sunday, maintenance was unable to come and repair the seat. I was staying for 1 night only. During checkout, I asked for the refund that was offered and was told because k stayed the night, the refund is not applicable

Pleasant

Very good

Liked: The size and comfort of room
Disliked: The cleanest and the staff courtesy and respect and great parking

Pleasant

Liked: perfect spot for a midway flight.
Disliked: bed was uncomfortable: could feel springs through mattress. Toilet did not flush & we couldn’t find staff at night to fix the issue.

Pleasant

Disliked: I didnt like that the apartment wasnt clean, I didnt feel comfortable to use the kitchen and all the surfaces had lots of dust and was sticky.

Good

I did not have a...

Liked: Security was good.
Disliked: I did not like how when you called for something no one would answer. I booked for two days and did not stay the second night. I came and got my belongings and left. The bed was dirty as well. And my sink has someone’s hair in it. Seems like the staff did not do a great job cleaning the room.