WoodSpring Suites Austin South Central I-35 Guest Reviews
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Write a review
Jonathan Mon, 28 April 2025
It was epic
Liked: Location and staff friendliness
Disliked: Wi-Fi speed
Oscar Sat, 26 April 2025
horrible
Liked: I don’t like
Disliked: the card reader was not work properly I was charged 6 times for the payment
Brant Wed, 16 April 2025
Friendly and accommodating staff helped...
Liked: Room came with a stove and microwave and sink, which was great for the meal ingredients I packed for my road trip.Staff was very friendly.
Disliked: Bathroom door didn't totally or lock in the room, but I was traveling alone so this was no concern for me.
Knoblock Mon, 31 March 2025
Very good
Trahern Sun, 23 March 2025
At least I didn’t spend...
Liked: Price and location was good
Disliked: There was hair behind the faucet in the shower and mold growth above the shower. Also stains on comforter. The smell of the entire facility was bad. I stayed in a WoodSpring at a different location and loved it but will not stay at one in Austin again.
Ahmad Fri, 21 March 2025
Poor
Janie Sun, 16 March 2025
Disappointing
Liked: Nada
Disliked: It is dirty and is in a bad location.
M Fri, 14 March 2025
Very poor
Liked: When I arrived, the staff was very warm and friendly. The room was well worn but clean.
Disliked: The morning before I left, I get a call from the front desk stating that I need to pay for an 8th day since they bill for 7 days at a time. I would also have to pay before 11 am. When I checked in, I expected to be paying for my full stay and not have a night paid separately. Just on the principle alone, I checked out a day early and slept at the airport. Staff should inform guests on the way they bill stays. I wouldn't have had an issue if they were upfront about this. There is nowhere on the Booking.com site that gives this information. I also called the hotel customer service and they were absolutely useless. It's a shame since before this I was going to give them a decent score. I will be contacting Booking.com about this.
Joe Tue, 11 March 2025
Bad
Hassan Sat, 8 March 2025
Passable
Liked: Nothing
Disliked: The bed in the room was substandard