This hotel doesn't deserve 2.5...

Liked: The staff were nice. The location was right beside the interstate, which was convenient. It was quiet; no disturbances from neighboring rooms.
Disliked: I was on the fourth floor and both the hallway and my room had bad odors. I'm not prone to exaggeration, but I had to hold my nose walking from the elevator to my room, it was that bad. The drain in the bathtub was clogged and/or drained slowly, and no wash clothes were provided. The floor in the room was laminate/vinyl instead of carpet, and there was no coffee in the room. There were no lamps by the bedside, just an overhead light in the ceiling directly above the bed. The elevator was banged up and really dirty. The entrance to the parking lot wasn't level with the street and I had to drive across it very slowly to avoid damage to my vehicle. Overall, the facilities were pretty rough. I've stayed in other hotels with the same star rating as this one, and I don't understand how this hotel qualifies as 2.5 star hotel. It should be rated 1-star.

Exceptional

Liked: It was perfect , good atmosphere , clean .. good parking

Superb

Disliked: Our reservation didn't go through so we didn't get to stay

Very good

Decent stay for the price.

Liked: Close to the concert venue.
Disliked: The office staff was rude! The guy looked like he hadn’t bathed in a week too. Had no sense of urgency to even acknowledge us. Also the pillows were terrible.

Pleasant

Corporate need’s to make a...

Liked: Breakfast was disgusting beds had fleas me and my husband were bitten all night
Disliked: Staff there was no manager on duty to help with any thing

Good

I wish I was staying...

Liked: The staff and the hotel itself were absolutely terrific. The place is very clean, updated rooms with full kitchen. Bathroom was updated and looking clean
Disliked: Maybe keep a better eye on the parking lot and tell the people who drink beer or bbq by their trucks to keep the music down. A few times it was really loud. Then the trash was a huge eyesore. It was overflowing and falling out a few times, but I realize the city workers who pick up the trash are always in time so not completely the hotels fault.