WoodSpring Suites Allentown Bethlehem

Rude staff who offer no...

Liked: Nothing
Disliked: We had a cancellation on our first hotel due to over booking. We found this hotel, booked with them, and then called the hotel number to confirm our stay. We had to drive an hour and a half since it was the only one available. Once we got there, we found out they didn’t have a room for one. After providing our confirmation number they said it’s first come first serve and gave our room to someone else. They offering no accommodations or help. Mind you it was 1 in the morning at this time. We had no where to stay and the guy at the desk was so rude giving our situation. Horrible place!

Not great.

Liked: Great location.
Disliked: Cleanliness. One of the bath towels was covered in pubic hair, so we had to share a towel. Killed a bug with the pube towel the next morning. Car alarm went off for about 2 hours yesterday morning.

Disappointing

Disliked: The hotel is not kept up and it's run down. Internet fails constantly. Facility and the upkeep of the appearance of the rooms are horrible. Nothing is fixed. Your expected to pay high price for a dump. Ifnyiu use affirm staff sows nor know how to use and make you pay.

Didn’t care for the building.

Liked: Location and price
Disliked: Uncomfortable beds. Springs popped with movement. No ability to control temperature. Upholstered chair worn. Sink faucet loose. Outside of fridge door appeared moldy??

It okay for price point,...

Liked: For the most part it was quiet.
Disliked: Found 2 roaches in the bathroom.

Bad

Liked: They had a room.available.
Disliked: Got our key, went to room--door was propped open, no sheets on beds, dirty.Was assigned another room. Stayed, but:RoachesHoles in bathroom doorTape and strange thick putty substance on tubStains and food drips on wallsDirty appliances, no way id use that fridge.Took my kids for a walk around dusk to see the nearby creek, had a lady who lives at the hotel come to warn me about the area and check to make sure we were ok. Ok?

Superb

Boring, uncomfortable, & not worth...

Liked: The room/bathroom was clean.
Disliked: The cart to bring luggage in barely worked & also the hallways looked like a mental hospital. Furthermore I paid $10 for faster WiFi for the night and I couldn’t even use it because my YouTube video would not even load. I wasted $10 honestly. This hotel is worth $70 a night at most, there are $60- $100 hotels that are so much better. Also the stove top was broken (it’s also real fire which is unsafe). The front desk staff seems like they hate their job, they aren’t welcoming at all - I would have left as soon as I got there but there was no rooms anywhere so I was desperate.

Superb