Wood Spring Suites Washington DC East Arena Drive

Might go back

Liked: The staff
Disliked: Cleaning

Comfortable

Liked: Location spaces room
Disliked: Roaches

It can be annoying

Liked: Some of the staff are genuinely nice. The housekeeping staff mainly were the nicest. The Gentleman front desk agent and the manager were always pleasant and two of the young ladies, I think one was Gabby she is short and petite, the other has red hair, they were always pleasant, the rest were ok, if they were having issues at home or having a bad day it reflected at work.
Disliked: The room unfortunately smells like Cat, I have to spray every day, I had to deep. clean there was animal poo in the shower base and other guests didn't give respect to others they are always stomping over your head or playing loud music but they do it because they know the rules don't apply to them cause they have been here a long time. They keep say they don't get noise complaints from guests, I know they have, the fact is they stop telling them is because none of the staff will do anything except want to defend the other guests, if you have guests policies and regulations why do the only apply to certain guests. It states you are not to cause a disturbance to other guests if a guests complain then policies states the guests who is causing the disturbance is to be removed. And they are still here causing disturbance, just cause a agent claims that they can't hear, what you are hear, or they justify because the rooms don't have carpet. No one should have be disturb by people stomp at all hours of the night when they are trying to rest or any other noise

Poor

Good

Very good

Liked: All is well
Disliked: No comments

Bad

Liked: They were awful
Disliked: Everything

Very good

Liked: Front Desk staff,

It was ok

Liked: Good
Disliked: Good