Wood Hall Hotel & Spa Guest Reviews
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Alice Wed, 27 March 2024
Nestled among the hills of...
Liked: Staff were incredibly friendly and welcoming, room was beautiful, breakfast was delicious. The setting is just gorgeous.
Disliked: NA
Moira Fri, 22 March 2024
Excellent hotel, in beautiful relaxing...
Liked: Location was superb just beautiful. The Breakfast was excellent with high quality ingredients. The staff were incredible. Best hotel I have stayed in.
Disliked: There was nothing I didn't like
Paul Sun, 17 March 2024
Superb
Patricia Fri, 15 March 2024
Pure class
Liked: Traditional beautiful hotel
Disliked: Nothing
Mark Tue, 5 March 2024
Exceptional
Carla Sun, 3 March 2024
Good
Liked: Staff were friendly and welcoming, breakfast was delicious and great value for money, catered for gluten free dietary requirements. Room was comfortable.
Disliked: Unfortunately, the spa experience which was supposed to be the highlight of our stay was a real letdown. When prebooking a treatment online, you can only book 1 treatment at a time. By the time I had booked and paid for a massage treatment for my partner, there wasn't the same treatment available at the same time for me. So I booked and paid for a different massage treatment that was available at the same time. Not ideal but at least we could have a treatment at the same time, without waiting around for each other, or so I thought. Despite receiving email confirmations for both treatments, somehow the booking system at the spa had my partners massage at the wrong time (2hrs early) we received a call from them whilst off site. Once I showed proof of the appointments I had booked, the receptionist realised their error and started the refund process (I'll have to wait 10 days for the money) but the spa experience of our weekend stay was spoilt because my partner didn't get a treatment. Very disappointing experience.
Craig Tue, 27 February 2024
Exceptional
Emma Sun, 25 February 2024
Superb
Ryan Sun, 18 February 2024
Absolutely brilliant chilled out stay...
Liked: The service and staff at the hotel were exceptional!
Dee Sat, 17 February 2024
Lovely grand hotel in great...
Liked: Lovely grand old house in beautiful surroundings.
Disliked: Bed was uncomfortable added to by the covers being so well tucked in, I had to sleep half way down the bed. The room was nice and clean enough but there was mild round the windows and generally felt like could do with a deep clean and more attention to detail.The staff were courteous but not overly friendly / warm apart from one or two that were very smiley.Dinner was very lengthy. The food was nice but the service slow.Breakfast day one good, but burnt sausages, missing potatoes and dried out bacon on the second day. The continental selection was ok but quite limited.