Wood Hall Hotel & Spa

Very good

great, comfortable and staff v...

Liked: Room was great, couldn’t have been more welcoming to us and my dog

Lovely hotel & location. Mixed...

Liked: Location amazing.On arrival there was no one at what we guessed to be reception, (there was nothing to indicate it was main reception as opposed to restaurant check-in) after a guest confirmed this was indeed main reception we waited for 5 mins & a gentleman came and checked us in. The room was very comfortable with a lovely view.The food was well presented and good at dinner, although portion size small. One crab ravioli for starter £16.50 & two tiny mussels with a 2 inch square piece of halibut for main course £28.50 (side order of charred cabbage £5). Whilst I understand the concept of quality over quantity, after a long day walking, a little bit larger sized portion would have been appreciated. Service at dinner could have been better. We were seated in the wrong dining room, but after our drinks were served, a waitress asked if we would like to move to the Georgian room where we had originally booked. We decided to just stay put. We asked a couple of questions about the menu, but the young waitress said she was " new so didnt know" We then had the diners to our right food orders brought to our table twice whilst eating! We went into the bar after dinner and discovered many of the drinks on the menu were unavailable. The barman apologised and explained that a big party had been in the night before and the stock hadn't yet been replaced. Again, on arrival for breakfast, there was no one around. After waiting, and looking around for a staff member we decided it was a self-service buffet, as many hotels now are, so sat down at a table and proceeded to serve ourselves juice and breakfast from the buffet. Eventually, a waitress arrived, and we asked if coffee was available. She said yes, and that she would bring us some. Ten minutes later, she came to our table and asked if we would like any tea or coffee?!!Other guests arrived for breakfast after we did and were offered an additional menu.
Disliked: As above.

Exceptional

Very nice stay but expensive

Liked: Room was comfortable. Breakfast was 10/10 - location fabulous
Disliked: Shower over bath was very disappointing - I appreciate its an old building but for the price was expecting a walk in shower. Dinner was ok. Starters was venison tart which was delicious but lukewarm, main was pork which was very small portion and the cheese board wasn’t great either. Drinks are very pricey as well - for dinner and drinks in the bar our bill came to over £340 for two of us..

Beautiful location, welcoming staff, excellent...

Great location, service not as...

Liked: Great location and although a short stay the spa was a welcome opportunity to relax.
Disliked: Service was slow, particularly at breakfast which we opted for. Following feedback they were receptive and removed the charge. Seemed to be some confusion with orders and many people who arrived after us were served more quickly.

Superb

Superb

Liked: Beautiful location, gorgeous room and the most comfortable bed ever. Breakfast was amazing.