Wingate by Wyndham Youngstown - Austintown, Youngstown

Confusion, heat, mosquitoes and dog...

Liked: The night desk clerk and morning desk clerks were very nice. Their sausages at breakfast were pretty good too. Found a whole case of beer in a mini fridge, so that wasn't too bad. These three things, and that the roof didn't leak, the toilet worked, and the water pressure was good are the only reasons it gets rated at three.
Disliked: I got there and somehow there was no room for me despite a reservation. The night clerk was profusely apologetic and found the reason. A room had the heat blasting and wouldn't turn off (214). Someone had checked into that room and asked to be switched, the room hadn't been remarked for use (obviously). I ended up sleeping there the first of two nights and was assured I could switch the next day. The other options were my car or the lobby couch. All hotels in a 30 mile radius were full. I slept by opening the window and sleeping with my head at the end of the bed to get air while being bitten by mosquitoes. One of the pillows in that room was completely stained yellow. The next morning I confirmed with the morning desk clerk I could switch. Both of these gentleman put notes in my profile. I left for the day and returned at 4 pm to switch rooms. The woman at the desk then said that it was not possible as they were sold out and that there were no notes. I was upset but kept my cool. After huffing and puffing she found me a room (106). I was happy, and then I walked in the room. As soon as I stepped inside the overwhelming smell of wet dog and urine assaulted me. As a person, and being afraid of the woman at the front desk I just didn't say anything. Better than mosquitos and heat. I found a housekeep and she leant me a bottle of deodorizing spray for the night. When the housekeeper gave me the room, she commented "are you in room 106...". I sprayed around the room about once an hour and it was tolerable. This room also had a yellow stained pillow. That night I came across the original desk clerk and told him what happened. He was shocked she said no note was on my account and looked himself and it was there. After a reasonable night of sleep, I checked out.

served our purpose

Liked: •easy access•hot breakfast •solid flooring in rooms
Disliked: •felt dated and a bit run down •floors in room were warped•hotel under construction and we were not aware on booking.com. It did not effect our stay, but could have.