Wingate By Wyndham West Monroe

Exceptional

If the price seems too...

Liked: The night clerk was very nice and helpful. He brought up clean sheets in a timely manner. Customer service was a great first impression. The other issues doesn’t reflect our interaction with him.
Disliked: The sofa bed sheets were missing, until I found them in a pile in the closet. They had been used previously. Went to take a shower. Found a wash cloth hanging over the shower rod and a previous occupants hygiene items on the shower shelf. No clean towels. The only towels in the room were wadded up on the shelf above the cloths rack in the closet.

Nice hotel

Liked: Property was well maintained, comfortable rooms. Nice amenities.
Disliked: Price was a little high. Front desk not adequately staffed. Person was alone and when he had to go to rooms to tend to people’s requests or issues, front desk was not staffed, phone not answered.

We was there to see...

Liked: Check in was easy , the gentleman at the desk was very nice.
Disliked: The pillows on the bed was to small,

Exceptional

Liked: I loved Emily . She was so helpful and beautiful and sweet.
Disliked: The maintance man

Superb

Just overnight had a long...

Liked: Clean
Disliked: I liked everything

On its last legs

Liked: Staff
Disliked: No where to eat in walking distance,no guest laundry,strong smell of weed in communal areas,grubby around the edges,no hair dryer,no shower curtain.

Disappointing

Liked: location was great
Disliked: the room was hot