Wingate by Wyndham Convention Ctr Closest Universal Orlando

I booked this hotel online and paid in advance. When I checked in the girl at the front desk asked for my credit card then proceeded to swipe it, before telling me what she was charging me for. After I asked she told me they would hold $30 and return it in five days. When I logged into my bank account two days later, I noticed three different charges. They said we were smoking in the room. I don't smoke, and neither do the other two people that were there with me. That weekend the hotel was filled with rave kids and the whole floor smelled like marijuana and they said we smoked in the room. I tried to discuss the situation but the person who answered would not listen to me and hung up on me. I guess this is how the hotel makes their money, by stealing it from guests.

Disliked: Front desk staff.

Good

Liked: Location, friendly staff, everyday good housekeeping, ample tourist information guidesCoffee machine in lobby with hot water.Parking spaceFast food restaurants just outside the hotelVery quiet neighbourhood with good road access
Disliked: No change in breakfast optionsMicrowave oven & bathroom shower taps partially functionalCoffee machine not cleanNo kettle, No complimentary water bottlesNo water drainage traps on bathroom.floor - water doesnot drain out but instead remains wet and wateryCurtain move-rods very dirtyThere was a very off-putting smell in the lobby

My stay at Wingate by...

Liked: The cleanliness and friendly environment and wonderful staff.
Disliked: I liked everything

Superb

Disliked: The breakfast choice

Exceptional

Good

Very good

Exceptional

June Getaway

Liked: The hotel was clean. The staff were friendly. The bed was comfortable. The hotel was close to Universal Studios Orlando.
Disliked: There wasn't anything that I didn't like about this hotel.

Very good