Wingate by Wyndham State Arena Raleigh/Cary Guest Reviews
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6.0 miles from Raleigh centre |
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Erika, Greensboro Thu, 1 August 2013
The staff was beyond friendly and helpful - I really enjoyed that. The pictures do not do the hotel justice. It's way nicer than the photos online.
Liked: Super clean. Brand new.
Disliked: No VH1 in the room.
Arlease Mon, 2 December 2024
Great customer service but hotel...
Liked: Todd during breakfast great encouraging and joyful customer service. The lady that work the front desk at night is wonderful! Staff overall was very pleasant! The hotel is mediocre. If it wasn't for the customer service I wouldn't return.
Disliked: The hotel needs upgrades but most of all cleaning could be better and fresh smell. Maybe look into something to make the hotel smell nice, inviting and welcoming.
Michael Mon, 2 December 2024
Superb
Liked: The staff was very friendly and helpful. The 24-hour access to the fitness center worked perfectly for my needs.
Disliked: The water pressure and temperature in the shower was low.
Tabitha Sun, 1 December 2024
Passable
Liked: I liked that they offered free breakfast. The staff was very friendly
Disliked: The sausage and eggs were cold and were not well-stocked. The bed was uncomfortable, and the pillows were not of great quality. This made it hard to get comfortable when trying to sleep. The staff should probably let guests know at the time of check-in that there is a master switch to get power in the bathroom and entryway to avoid having to call the front desk. There were dirty towels and trash left in the hallway during my entire stay. I saw staff walk past it and did not do anything about it.
Kimberly Sat, 30 November 2024
Nice staff, appears clean but...
Liked: Location, friendly staff
Disliked: Beds smelled like body odor. I ended up switching rooms after the first night. My key stopped working and I couldn't get back into my room. The woman working went above and beyond to try and get the door open. She gave me another room and I had to wait for maintenance to come in before I could get my things. She said I could stay in whichever room I wanted. I told her about the smell in the other room and decided to stay in the new room. Showered, clean pajamas, etc and had the same problem with this bed/bedding. The smell was so bad when I woke up both times that I put my night clothes in a plastic bag and carried them out to the car separately from my luggage. As soon as I get home they're going in the wash on an extra long cycle.In case anyone was wondering if it was me smelling I slept in a different hotel the next night and didn't have this issue. LolI don't know if the bed linens needed cleaning/ changed or if the mattress itself needs replacement. I'm leaning towards the mattresses
Carla Sat, 30 November 2024
Good
Tim Wed, 20 November 2024
Superb
Kenneth Thu, 14 November 2024
Superb
Scott Tue, 12 November 2024
Exceptional
Liked: The professionalism and friendliness of the staff.Especially the morning concierge Todd. He made us feel welcome and made sure we had everything we needed. It was very nice to have someone to take their time to make sure just not our breakfast was good but that our stay was welcomed. We will definitely be back for a stay on our next trip. Thank you!
Mark Sun, 10 November 2024
Pleasant
Kevin Tue, 29 October 2024
Good Value Stay
Liked: The rooms were spacious and clean
Disliked: Crack in the tub