Exceptional

Liked: Everything
Disliked: Luv this hotel

I really enjoyed my stay...

Liked: I liked the location of the hotel as well as the cleanliness of the rooms. My mom and I was not expecting a Suite, which what we had with "extra facilities" such as a two bathrooms, a Livingroom, extra TV, desk, closet space, microwave and refrigerator. And the price was in our budget. I had "other relatives" in the competitor, down the street and they not only paid more for their rooms BUT they did not include, microwaves, refrigerators and definitely not a SUITE!!
Disliked: The hotel was under construction so the elevators keys was a bit dusty. They need to have someone round to do some wiping down. Also the construction crew was leaving the side door ajar so they could enter/exit the premises. This can cause potential danger to the visitors of the hotel, so they need a main construction workers key to access the property and then return it to the hotel after each shift.

Exceptional

Stay in Springfield

Liked: I liked that the property was very clean. Coffee was hot and fresh. Breakfast was good
Disliked: I didn?t like getting woke up to a staff member and person in the room next to us arguing. I was sleeping very well when this happened. Although I didn?t look at the time I can say that it was after 10:30 pm

Very good

Exceptional

Liked: Everything
Disliked: Nothing

Deposit

Liked: The rooms were nice
Disliked: Didn't receive my deposit back after 7 days. I was told 3-5 days and didn't receive it. Called the location and they assured me it would be put back on my card...never was

Passable

Liked: The hotel was very quite. Bed was comfortable. Not sure if as due to covid-19 but I stayed 5 days and 4 nights never once have any maid service.
Disliked: The 1st night was not a good start. My room smelled so bad like a strong chemical smell front desk was rude he had to call a manager to find out the answer to if I could depart earlier manager told the clerk should go see if they smelled anything Unusual...so then I have wait for day manager to see if she smells anything. So i would be required to stay my thoughts on this feeling like

Very good