Wingate By Wyndham Richardson/Dallas Guest Reviews
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1.5 miles from Richardson centre |
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Ashley, Boise, visiting Curtis Culwell Center Wed, 24 July 2019
Overall, I'd recommend this hotel. Bottom line it was clean, easy to get to, had a decent free breakfast and a great price.
Liked: Friendly and helpful staff; fair room prices; clean facility; nice outdoor pool. I liked that the daily breakfast selections varied each day.
Disliked: The gym had an A/C unit in it, but the cord didn't reach the outlet so it was essentially just a nice shelf for my water bottle. It was so hot in there! Also, the coffee at breakfast was terrible! It was bitter and burnt tasting. The packets in the room were awful as well.
Sunita, West Bloomfield Mon, 1 April 2013
Will recommend to others.
Liked: Excellent - clean and nice rooms; lots of amenities. Breakfast was great.
Idreesha Tue, 23 April 2024
Exceptional
Frank Mon, 22 April 2024
My room had mold and...
Liked: The location and property was nice
Disliked: The man that works mid shift very nasty attitude un business like very poor customer service
Ria Mon, 22 April 2024
DONT STAY HERE!-Wyndham should be...
Liked: NOTHING! This property is dirty from the time you walk in, it's dated, unkempt, very very dirty. Has a musty Mildew smell throughout the property and the front desk girl is very rude and unprofessional. This location is not up to par for the expectations of the Wyndham brand. I never had an experience such as this at any Wyndham property I ever stayed at, however I will never stay with Wyndham again. I spent 90 seconds in this room and am still FIGHTING for a refund!!!!!!
Disliked: In addition to the dirty, smelly, horrible, deplorable conditions upon arriving. The room I reserved was given away to a walk-in guest even though I arrived at 9PM as indicated on my reservation. I reported the dirty room to the desk attendant, and she yelled at me and told me to contact booking.com for a refund, even though I paid the property directly. At the time of writing this, I still have not received a refund for this. The front office manager is even telling lies to booking in an effort to not provide my refund. These people are real shady! I also can say the front desk girl is very slow, rude, unprofessional in appearance as well as her communication skills. The Office manager is also rude and lacks integrity, and will lie about resolutions being offered, when in fact nothing was done. I had my toddler son with me and risked him being exposed to all different types of MOLD and bacteria growing in that place due to exposed pipes and water leaks throughout the property, including common areas, hallways, and the room. This is advertised as a nonsmoking hotel, but the hallways reek of marijuana!!! Please see the photos below, and note that the ceiling photo also had water leaking thru their shoddy patch job .
Satoria Sun, 21 April 2024
Rude staff... No great customer...
Liked: The staff are very rude
Kristina Sat, 20 April 2024
Horrible and don’t recommend
Liked: Nothing
Disliked: Carpet was full of water because of a leak, the water to take a shower was cold and the pressure was horrible. A mirror fell on my head leaving a huge bump on my head and the front desk didn’t do anything to change our rooms to fix the problem
Beyor Sat, 20 April 2024
Bad
Deann Thu, 18 April 2024
It was ok
Liked: Front desk help was nice and helpful.
Disliked: Roof in bathroom was damaged and dirt in bathtub.
Andrew Wed, 17 April 2024
Down to earth and fun
Liked: Guni was so friendly and helpful! She helped watch my bags before i checked in and i appreciated her hardworking attitude.
Disliked: Nothing!
Jackson Wed, 17 April 2024
Pleasant
Feagins Wed, 17 April 2024
If you have no budget,...
Liked: It was centrally located off 75
Disliked: Tv remote had no batteries. Room smelled like cigarette smoke. Went to talk to feont desk and waited almost 20 minutes just for batteries. When said something about the smell of the room, was told no other rooms are available at my price point. Parking was bad, door to back parkinglot didnt even close, so ANYONE could walk into the building, lock doIdnt work. I will not return, and honestly left a bad taste for the whole chain Also found out, key cards werent working that night so other guests had to have management open the doors.