Wingate by Wyndham Orlando International Airport

Our stay was good

Disliked: Problem with the key card to the doors

Superb

Good

Exceptional

Very good

Exceptional

Exceptional

Great stay - shocking customer...

Liked: The property itself was good - the location was perfect
Disliked: Genesis was really unhelpful- twice we asked for help to extend our stay at the hotel. Both times we were told no we can’t do that we have to wait and do it in the morning. We asked if there was availability and was guaranteed there was. Not sure how she would have known that as she didn’t actually check the computer. The morning comes we came down at 6am to be told sorry no availability we should have booked it yesterday. We explain what happened and the lovely lady Brittney said that we could have booked it but now the hotel was fully booked. Thankfully Brittney was lovely and saved the day but the customer service other than that was pretty shocking. Will I return probably not I am sure another hotel would gladly extend my stay and take my money without the stress!

Pleasant

Disliked: Breakfast