Liked: Room was clean, bedsheets were comfortable and clean, good pillows, plenty of amenities, hotel was quiet and no traffic or aircraft noise. TV worked well, plenty of lighting choices, comfortable chairs and the carpet was clean. Bathroom a little dated.
Disliked: My only complaint was the complimentary breakfast. limited choices and only thing hot was waffles or toast.

Good

Bad

Disliked: Unfortunately when I arrived at 2:30 in the morning after traveling with my son, I found out they had given away my room! I don't know if this is the fault of Bookings' policies or the Hotel chain. I had even left a note that I would be arriving after midnight. He told me it has happened multiple times before at this hotel. He blamed Booking for bumping reservations and guests, but I'm not sure if that is the full reason. It did make me nervous to book with this chain and with Booking again though. The employee called a sister hotel and helped me get their last room, but definitely not ideal.

Average

Liked: Great location. Very friendly and helpful staff.
Disliked: Breakfast was not always well stocked and kitchen help was not pleasant when requesting certain items be restocked.

Very good

Disliked: Good place. Some of the doors and trim had some spots of coffee that was not cleaned off. Looked like it need a good cleaning door and trim. Room 401.

Passable

Disliked: The people that's working in the front desk they all need some people's skills on how to talk to customers..

Exceptional

Liked: They really served breakfast not only say it. I couldn't say enough of this hotel.

I checked out on time....

Liked: What i said above
Disliked: I said it above

Exceptional