Fantastic room, not far from the American Falls and the Seneca Niagara Casino; clean; no problems.

Liked: Rooms were clean; convenient; breakfast was good.

Liked: I mostly liked that the nightly rate involved a complimentary hot breakfast which included two types of eggs, ham, pancakes, toast, cereal, juice and fresh fruit.
Disliked: I booked a room with two Queen size beds but I found that one of the room keys I was given did not work for my door. If one of the key cards was for access to the pool/lounge or other area of the hotel then this was not made clear to me. However, as I was staying by myself at the hotel, the fact that it is possible only one of my keys worked was fine with me and it is also possible that had I been staying with a family member or friend that I would have been given an additional set of key cards.

Liked: The overall cleanliness of this hotel was striking! Great customer service.

Overall the hotel was very clean and nice. Just disappointed in in not getting the type of room I reserved.

Liked: The hotel was very nice. Apparently the hotel was built last year and it shows with the décor.
Disliked: Nothing was bad besides the fact that I did not get the room that I reserved through ConcertHotels.com. The hotel said they could not guarantee 3rd party reservations. I was very disappointed at that.

My stay

Liked: Clean room but little old
Disliked: Nice oneBut my room door was so hard to open

Great!

Liked: Liked the staff, cleanliness of the room, and saltwater pool.
Disliked: Needed a fan on the bathroom.Bathroom needed recalled around bathtub, which made it look more like a 7 then an easy 10.

Exceptional

Fabulous

Good

Passable

Liked: The facility has crumbs in one bed in a queen room on sheets when bed was pulled down. Bathroom need a little attention. Would I recommend this place yes for one night stay and I would advise people to check their room. The breakfast was an average it did not live up to other hotels I've stayed in at same chain.

Great vacation. Walking distance to...

Liked: The location and cleanliness were above what could have been expected. Walking distance to both of the falls on the American side. The lounge staff was very hospitable.
Disliked: Nothing. Trip was prefect.

Good

Passable