Fantastic room, not far from the American Falls and the Seneca Niagara Casino; clean; no problems.

Liked: Rooms were clean; convenient; breakfast was good.

Liked: I mostly liked that the nightly rate involved a complimentary hot breakfast which included two types of eggs, ham, pancakes, toast, cereal, juice and fresh fruit.
Disliked: I booked a room with two Queen size beds but I found that one of the room keys I was given did not work for my door. If one of the key cards was for access to the pool/lounge or other area of the hotel then this was not made clear to me. However, as I was staying by myself at the hotel, the fact that it is possible only one of my keys worked was fine with me and it is also possible that had I been staying with a family member or friend that I would have been given an additional set of key cards.

Liked: The overall cleanliness of this hotel was striking! Great customer service.

Overall the hotel was very clean and nice. Just disappointed in in not getting the type of room I reserved.

Liked: The hotel was very nice. Apparently the hotel was built last year and it shows with the décor.
Disliked: Nothing was bad besides the fact that I did not get the room that I reserved through ConcertHotels.com. The hotel said they could not guarantee 3rd party reservations. I was very disappointed at that.

Very good

Very good

Good hotel for the value

Liked: Very close to the Rainbow Bridge and good value
Disliked: The dining facilities are too small

Exceptional

We got what we paid...

Liked: Love complimentary breakfast, price of hotel.Front desk staff was lovely and cleaning staff was friendly too.
Disliked: I could hear my floor mates often... walls are thin. I would like more fresh fruit and veggies at the breakfast table.The pool was dirty (lots of hair in pool).Our keys didn't work on the last day... we had to go to front desk.

The wingates a winner .

Liked: Everything ... arrived in buffalo just as there was a solar eclipse happening .so stood with the locals and some of the staff from the wingate hotel which made it all more special for us
Disliked: Nothing ..

Pleasant

Bad

Liked: TV not working. Doors between rooms broken and not able to lock. Floor full of hair.
Disliked: everything bad

Very good