Wingate By Wyndham Montgomery

I booked this room on my personal credit card for business. When checking out I asked for a copy of my receipt so that I could be reimbursed. The man at the front desk stated that I would receive it via email. After waiting 4 days for that email, I called the hotel and was told that because I used a 3rd party I would have to contact them. I was given a contact number to reach out to them. After speaking to that person I was then told to contact a 3rd party. Needless to say I haven't received a copy of my receipt yet. I would stay away from this hotel in the future and use some other hotel.

Disliked: Customer Service.

Passable

Exceptional

Very good

Exceptional

Exceptional

Passable

Disliked: Our toilet flapper was broken and it wouldn't flush right...room 215

Disappointed

Liked: Friendly staff. The lobby area was of good quality.
Disliked: The room, which was on the 3rd floor, is not in the best shape and needs urgent remodelling. The carpet is extremely dirty. The faucet in the shower fell off when used the first time and needed carful handling.

Disappointing

It was ok! I would...

Liked: Great location safe and well lit
Disliked: Bed was super hard, pillows were the size of throw pillows. Your head rolled off the pillow when you rolled over. So odd!