Wingate By Wyndham Montgomery

I booked this room on my personal credit card for business. When checking out I asked for a copy of my receipt so that I could be reimbursed. The man at the front desk stated that I would receive it via email. After waiting 4 days for that email, I called the hotel and was told that because I used a 3rd party I would have to contact them. I was given a contact number to reach out to them. After speaking to that person I was then told to contact a 3rd party. Needless to say I haven't received a copy of my receipt yet. I would stay away from this hotel in the future and use some other hotel.

Disliked: Customer Service.

Disappointing

It was ok! I would...

Liked: Great location safe and well lit
Disliked: Bed was super hard, pillows were the size of throw pillows. Your head rolled off the pillow when you rolled over. So odd!

Fine for one night

Liked: Good location not too far from the centre of Montgomery, nice staff and facilities (mini shop, pool and gym)
Disliked: Our room had a horrible strong smell and one of the towels was covered in yellow stains and had black hair on it.

Exceptional

Liked: Private location
Disliked: The hold on your card at check in

Passable

Liked: View of the pond
Disliked: Everything else.

It was descent.

Liked: It was affordable and descent.
Disliked: The place seemed outdated and could use updating. The pipes in the bathroom were loud. I could hear when anyone else in any other room was showering.

Good

Pleasant

Exceptional