Wingate by Wyndham Mansfield OH

Clean room and hotel. Great stay.

Disliked: None.

would of been nice to...

Disliked: Lobby was under construction, the floor all tore up down to the cement. There was no signage about the construction before you walked in.

The front lobby is tarped...

Liked: Nice location
Disliked: It’s under construction and the grounds are unkept

An absolute waste of money...

Liked: Nothing. ABSOLUTELY NOT SUITABLE TO STAY HERE.
Disliked: The parking lot and hotel smelled like marijuana and there was broken glass in the entryway. I called to cancel and was told on the phone I would be refunded because the accommodations weren’t suitable for a family. 3 weeks later- no refund and booking.com cannot even get the hotel to reply to them to issue it. The staff agreed and understood my concerns when calling and said I could cancel and be refunded but never honored that. I’m very upset to have them steal my money.

The room was spacious and...

Liked: Renovated room.
Disliked: But already rust on the shower. I’ve asked if the pool was open prior to my stay with no response. I arrived at the hotel to find it to be a complete construction site. A heads up would’ve been nice. For most of the staff every question seemed too much.

Horrible

Liked: Location
Disliked: The gym is closed, the pool is closed, the entire property is under renovation with jack hammers blasting the floors out during the weekend. There was no notice this property was under construction . The hot water doesn’t work after 3pm , it was noisy, the stairwells stink, the landscaping (or lack of) smells like mold, the doors to the rooms slam shut so you hear every person entering or exiting a room on the entire floor you stay on and the rooms are tiny. This is currently a 1 star hotel at best and it cost nearly $600 for our stay. I would not recommend this hotel. Management did nothing to address our complaints. This property is falsely advertised. Be ware!

Should have been told

Disliked: Was not told it was under restoration

Disappointing

Disliked: Should have been told about renovations nono pool no workout room

Exceptional

Exceptional