Wingate by Wyndham Lubbock near Texas Tech Univ. Medical Ctr Guest Reviews
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|5.5 miles from Lubbock centre|
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Crystal Fri, 1 December 2023
Everything was great will def...
Liked: The grave yard gentleman was absolutely awsome very friendly and helpful
Disliked: Everything was great
Tammy Tue, 28 November 2023
Stayed several times while my...
Liked: Convenient location and friendly staff
Disliked: All was good
Brian Mon, 27 November 2023
Good for Families on Roadtrip...
Liked: Large rooms good for familiesTexas shaped waffle maker at breakfast is great for kids
Disliked: 1BR didn't have a door to sitting area whoch we wanted to separate kidsCould have had tea at breakfast too or at least hot water
Kelly Sat, 25 November 2023
Very disappointed due to lack...
Liked: Location was great!
Disliked: Customer service was very poor. There were several issues involving rude or absent staff,however the main issue was the property not observing the terms of booking.com’s for our stay. More specifically it involved being overcharged for our stay. We were charged for 5 nights before we arrived at 4:30pm. The property refused to refund the 5 th night although the booking was changed to 4 nights prior to the cancellation deadline. The “manager “ was No where to be found and when asked to speak with them the front desk attendant refused to give their name or let us know when they were going to be there. We continued our stay at that hotel only because we were charged and did not have additional funds to stay elsewhere. We thought the matter was resolved on the 3rd day. the front desk attendant reported the the manager would issue the refund upon check out, however no refund was approved and we are still waiting for a response from the “manager”.
Adryana Fri, 24 November 2023
Tricia Wed, 22 November 2023
Disliked: Noise in the pool
Howard Tue, 21 November 2023
i will never ever use...
Liked: relatively clean rooms hated bathrooms
Disliked: stinky pillows, won't give enough towels for three adults, stale breakfast with rock-like bisquits.
Kelli Mon, 20 November 2023
Anonymous Mon, 20 November 2023
Anonymous Sun, 19 November 2023