Wingate by Wyndham Lubbock Guest Reviews
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|5.5 miles from Lubbock centre|
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Brenda Sun, 26 June 2022
Liked: Professionalism and friendliness of staff. The food was good as well. There was adequate parking. The room was very clean. It was conveniently located
Disliked: No dislikes.
Donna Sat, 25 June 2022
Stephen Fri, 24 June 2022
Could be better
Liked: Room was cool. Location was very good. Was quiet. Pool looked clean. TV had good cable service. Large refrigerator. Front desk staff was responsive. The hotel has a lot potential. Modern look.
Disliked: No towels. Consistently had issues getting enough towels for the number of guests. When a guest asks for towels or shampoo get it for them. Don't say housekeeping will bring it and they don't show up, which happened as housekeeping never came by one day. The breakfast was so so. Housekeeping needs supervision. Sinks need drain cleaner as water went down slow.
Brandy Mon, 20 June 2022
Liked: great location
Disliked: we were there for a softball tournament and my daughter played all day Friday and when we went back to the hotel we didn?t have any towels for her to shower with.. I asked for more and was told to why were in the wash.. woke up Saturday morning and still had no towels until Saturday night
Tonya Mon, 20 June 2022
Liked: Staff was welcoming and friendly at check-in.Location was great for our needs.Pool and hot tub were nice and clean, but could only use during the morning because of screaming children in afternoon and evening. Breakfast was great and kept well stocked.Loved the front desk staff and assistant manager!
Disliked: At check-in there were a couple of issues with our room, stains on the bed cover, a pillow and bench, pizza crust in a drawer. The assistant manager did come and take care of it to my expectations.A lot of children running through the hallways during our stay. Elevator floors wet and dirty from children using the pool.Pizza boxes and trash outside of elevator in the evening and next morning, I believe they are short staffed.
Tanya Mon, 20 June 2022
Laura Thu, 16 June 2022
Kelli Tue, 14 June 2022
Liked: Location was good.
Ibrahim Sat, 11 June 2022
Liked: Staff in the reciption, location, lobby
Gerald Wed, 8 June 2022
Liked: Location, Bed, Shower & Biscuits